Field Service Engineer

hace 2 semanas

San Fernando de Henares, España JBT Corporation A tiempo completo

Overview:
JBT is an international market leading company in the global food processing industry. We have offices in more than 100 countries all over the world. We are growing both organically and by acquisitions and are continuously looking for new employees that want to grow with us We offer you the growth potential of a company with a developing technology that is unique in its field, plus a collaborative working environment where your individuality, imagination and talent will be recognized and rewarded.

**We are looking for a Senior Field Supervisor**
**to join our Service team**

**Responsibilities**:

- Create solutions to new technical problems and develop suggestions for continuous improvement.
- Service Contracts.
- Inspections, Repairs, Maintenance and Trouble Shouting in customer facilities.
- Support Installations when it needs
- Closing of activities, reports to customers, etc. once the works are finished
- Support other Regions when it needs
- To coordinate and supervise activities of field service technicians of Service Department.
- Coordinate Technical communication flow inside JBT organization.
- To visit customer with technical problems in order to organize and provide technical solutions.
- Participate in selection procedures and training period of new technicians.
- Inform of potential improvements and progress.
- Training of Service technicians and customers.
- Response to technical questions from customers, technicians, and sales force.
- Jobs and services provided to customers follow-up.
- Update Technical Information.
- Assistance to Sales departments providing technical information and customer assistance.
- Backup to Service Manager in periods of absence or vacation

Qualifications:

- At least 5 years’ experience from a similar role or tasks working with equipment as Service/Installation Engineer in Food/Pharmaceutical/Chemical industry or as Maintenance Engineer within the Process industry
- Able to travel and work at flexible hours as the job may require
- Good communication skills in English, both written and verbal. Any additional language is an advantage
- Driver license
- Good knowledge in MS. Office

**What we offer**
- A full-time position.
- The ability to work in an established international and fast-growing company with great opportunities for personal development
- A work environment where we value individual initiatives
- Continuous development and improvement, and always together as a team

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