Service Readiness, Project Manager

**PROJECT MANAGER**

The Project Manager is accountable for all aspects of the project life cycle (initiate, plan, execute, communicate, control, close). Must be familiar with system scope and project objectives to effectively assemble the project team, assign individual responsibilities, and develop a schedule to ensure timely completion of project.

The Project Manager measures project performance using appropriate tools and techniques to monitor the progress of the project. The Project Manager identifies and quantifies variances (in time, cost, scope or quality), performs required corrective actions, communicates status and risks to all stakeholders, and ensures adherence to quality standards for the project deliverables.

**Responsibilities**:

- Manages projects from conception to production, ensuring delivery is in accordance with budget, timeline and is of the required quality standards to meet client expectations.
- Develops and manages detailed project plan. Align stakeholders and team members on the plan and manage execution of tasks to achieve project goals.
- Makes project decisions and recommendations to management about schedules, prioritization, and resource allocation with input from others as needed.
- Works closely with Resource Managers/Team Leads to ensure adequate allocation of resources.
- Measures project performance and progress using appropriate tools and techniques, identifies and quantifies variances, performs required corrective actions, and communicates to all stakeholders.
- Documents high-level risks, assumptions, and constraints. Develop and track risk mitigation and issue resolution plans, recommend and implement approved actions and workarounds required to mitigate or minimize project and commercial risk.
- Manage changes to project scope, schedule and costs and ensure project plan is reflective of authorized changes as defined in the change management plan.
- Interfaces independently with all functional and business areas/ groups affected by the project, including senior and/or executive management
- Communicates and reports status to executives and all other stakeholders e.g., Status Reports, Executive Briefings
- Manages the project budget, working closely with the finance team to oversee and report project financials - including estimates created during the funding/change request process, the on-going allocation of financial resources, and the regular reporting of the state of the project financials.
- Employs project management best practice methodologies working within a framework that includes process definition, templates, tools and Alight standards
- Works with third party providers to deliver contractual commitments
- Drives process improvement initiatives within the project management domain. Captures lessons learned throughout and during the closing of a project.

Accountabilities
- Ensure compliance to Alight standards is adhered to across the projects being delivered
- Ensure issues are escalated through the appropriate channels for support in resolution and to raise senior management awareness
- Share best practice and key learnings to support continuous improvement
- Deliver project reporting and maintain systems of information in accordance with Alight’s standards

Competencies
- Commerciality - Be commercially aware
- Technical - Understand the technical solutions required for delivery
- Project Management - Demonstrate and educate Project Management methodology

Formal Education & Certification
- Bachelor’s degree and/or equivalent work experience required
- Project Management Professional (PMP) certification (or working toward certification within 12 months) or PRINCE2 certification or equivalent preferred

Knowledge & Experience
- Excellent verbal and written communication, interpersonal, and customer service skill.
- Experience communicating effectively with high levels of management and direct client contact.
- At least 3 to 5 years experience managing complex projects with tight timelines and multiple key business priorities to conclusion while maintaining high client satisfaction
- HR Consulting / Payroll experience is required.
- Experience with global customers/team members.
- Resourceful, confident under pressure, and proven problem-solving skills.
- Vendor management experience.
- Manage budgets in excess of 1M.
- Fluent in English (written, oral).

Desired Skills
- Experience with professional Project Management tools: MS Project, SmartSheet or equivalent

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

**DISCLAIMER**:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

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