Director, International Scaling

**Who we are**:
Want to make an impact? Join our pack and come work (and play) with us.

We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US, Canada, and Europe. We empower our community of trusted pet sitters and dog walkers to run their own pet care businesses on Rover with the tools and security of a global company to back them.

Headquartered in Seattle, Washington, we work closely with our teams in Barcelona, San Antonio, Spokane, and remote locations. We’ve got a reputation for being a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington’s Best Workplaces in the Puget Sound Business Journal. We're an agile, fast-growing company, and our leadership comes from some of the world's most respected tech companies.

At Rover, our furry coworkers are just as important as our human ones—and we wouldn’t have it any other way. Along with making the joys of pet parenthood more accessible, we’re committed to fostering a diverse, inclusive, and welcoming community of pet people—and that starts with our employees.

**About the team**:
Rover’s International Business Team is responsible for driving revenue and profits growth across 9 countries: Canada, the United Kingdom and Continental Europe which includes Spain, Germany, France and Italy. During the course of 2025, Rover will enter 8 additional new countries in Europe which will also be managed by the International Business Team.

Rover is structured with global functional teams, meaning that teams like marketing, product, finance, etc have accountability for delivering results across all countries including international countries. The International Business Team is responsible for setting the strategy for int’l countries and then partners with all the relevant functional teams to drive execution and results specifically for international countries.

**Who we are looking for**:
- Rover is looking for a Director of International Scaling to join our growing International Business Team in Barcelona, Spain.
- This role will own and drive customer lifetime value (LTV) expansion and supply acquisition and management for all international countries, existing and future, and will report directly to the Senior Director of International, also based in Barcelona.
- As a people leader, you will manage 2 direct reports located in Barcelona and coordinate with cross-functional teams located across Spain, the UK, and the US - especially the tech, localization, lifecycle marketing, operations, and finance teams.-
**The key outcomes owned by this role will be**:
- Define and execute the international LTVs long term strategy, roadmap, and targets across key metrics like repeat bookings, average booking value, Rover fees, and costs levers
- Set and drive international supply quality and utilization strategy, roadmap, and targets
- Set and achieve targets for repeat bookings, average booking value, cancellation rates, Rover fees

**Key Responsibilities**:
- Deliver the International LTV multi-period strategy & roadmap (OKRs) aligned with key cross-functional partner teams
- Deliver strategy to increase average booking value across international countries
- Own strategy to increase repeat frequency in international markets through identification, prioritization, and execution against opportunities
- Define and own international disintermediation/diversion strategy and roadmap
- Partner with central team to drive international lifecycle strategy & plan for both owners and sitters
- Identify and drive key opportunities for alternative monetization approaches in partnership with product team
- Drive operational efficiencies across customer support, localization, and other areas partnering with the Global and European Operations team
- Set and achieve targets for repeat bookings, ABVs, cancellation rates, and Rover fees partnering with FP&A team
- Lead international vendors strategy
- Define and own international supply acquisition and management strategy and roadmap
- Mentor, manage, and grow direct team and cross-functional teams responsible for international scaling

**Minimum Qualifications**:
- Bachelor’s degree
- At least 10+ years of working experience in general management, program management or consulting roles
- At least 5+ years in a people management or leadership roles
- Strong understanding of customer lifetime value (LTV) dynamics in online businesses
- Experience building and driving multi-period strategies and roadmaps for highly cross-functional business areas
- Strong project management skills with the ability to define and execute against clear timelines while driving forward stakeholders
- Experience working with software-related product, UX and analytics teams
- Clear and struc