Workplace and Design Consultant

JLL supports the Whole You, personally and professionally.
Job Description | Senior Workplace Consultant
The Workplace Strategy Consultant will develop strategic workplace briefs for small and large-scale workplace projects. This includes the coordination and undertaking of strategic data gathering exercises of the physical, cultural, and technological aspects of a working environment, the analysis, and presentation of these results. Working closely with key stakeholders and project teams the information gathered will be translated into a meaningful concept, space budget, and ultimate client brief that aligns with business drivers and supports the different workstyles of the organization.
The Workplace Strategy Consultant is required to work effectively at all levels of the organization and confidently influence others, including executive leadership, toward a common vision. At the heart of this role is a proactive, client-focused approach, where the ability to communicate and partner with multiple stakeholders is crucial. The role is ‘hands-on’ and will require demonstrable project and change management experience.
Key Responsibilities
Single point of contact for all workplace strategy-related issues - key interface for client and project team
Design and deliver visioning sessions, workshops, and focus groups
Conduct and analyze quantitative and qualitative data from research such as surveys, utilization studies
Determine spatial requirements and development of space budget, understanding and knowledge of building code and occupational standards
Understanding and knowledge of building regulations and occupational standards
Synthesize research from internal and external sources into a workplace brief
Workplace guidelines development, planning, and design experience/knowledge base
Change Management process related to workplace transformations
Experience/Skills Requirements
Strong understanding of current best practices and trends in the workplace and other architecture and design fields
A high level of initiative, self-motivation, resourcefulness, and patience
Strong quantitative/analytical skills and attention to detail
Comfortable in translating large data sets into compelling findings
Ability to present and articulate ideas and analyses
Clear understanding of best practices and regulatory requirements around building occupancy.
Strong Design / CAD skills are not essential, but the ability to read, review, and mine all types of drawing information for key metrics is required.
Practical hands-on experience in profiling a business and developing a workplace strategy aligned to business need
Can evidence knowledge of or experience in qualitative and quantities research methods, agile/flexible/activity-based working concept design, space budgeting, test-fit creation/oversight, workplace concept/guideline development, and the use of technology as an enabler
Fluent in Spanish and English (written and spoken)
Softer skills relating to gaining business buy-in/stakeholder management, relationship building, confident to lead client conversations, sell the workplace proposition and dealing with resistance around the proposed change
Business development skills would be valuable
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Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.