Passenger Service Agent

hace 2 semanas

Eivissa, España Jet2.com and Jet2holidays A tiempo completo

Permanent Intermittent - Various **Salary** - Competitive **Country** - SPAIN **What you will be doing...** Do you love helping people and delivering outstanding customer service? Here’s your chance to be part of our amazing team and make customers' holiday experiences even more special **What We Offer**: - ** Competitive Pay**: €9,845.50 annually (pro-rated) - ** Additional Pay**: For transportation, early shifts, weekends, and holidays - ** Benefits**: Free uniform, paid training, and life assurance as well as many other retail discounts from our benefits at work platform - ** Time Off**: 45 days holiday per year (pro-rated) - ** Bonus Scheme**: Earn through our "Recommend a Friend" program **What You’ll Do**: - ** Greet and Assist**: Be the friendly face welcoming passengers at the airport - ** Customer Service**:Provide exceptional support to every VIP customer - ** Smooth Operations**: You will provide supervisory support to our Third-party handler and make sure they provide a warm and friendly check in and assist our third party handler at the boarding gates to ensure our flights depart on time - ** Customers Safety**: Make sure our customers have a smooth and safe journey through the airport on their way back home from their holiday - ** Safety and Security**: Following the necessary safety and security procedures **What We’re Looking For**: - A **team player** with a** friendly and positive** attitude - ** Fluent**in **Spanish** and **English**: - ** Flexibility** to work across **rotational shifts - weekends** and** bank holidays**: - ** Calm under pressure** - especially when managing challenging customers - ** Previous experience is a plus,** but we’ll provide full training **Division** **Careers With Us** - Airline **Careers Dept** - At the Airport **Careers Team** - Customer Facing at the Airport **Business Area** - Operations **Team** - Overseas Airports

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