Diagnostics Field Service Engineer

hace 2 semanas

Madrid, España Agilent Technologies Inc. A tiempo completo

Every day, Agilent Field Service Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep labs running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding work.

**Your Role**:

- You will be responsible for supporting our customers with on-site installation, implementation, maintenance and repair of company and multi-vendor systems solutions. Our varied product lines include hardware, software and networking products as well as operating systems.
- Installs and optimizes hardware/software/network products and configurations at customer sites.
- Diagnoses and resolves product performance problems.
- Performs maintenance and repairs.
- Ensures customer satisfaction by advising customers on preventive maintenance and configurations, which may impact product performance.
- Proactively responds to potential equipment issues to prevent unplanned interruption of customers' business.
- Train other field engineers and customers in the solutions.

**Qualifications**:

- A Bachelors or master-s degree within the science field - e.g. electronics engineer, biomedical engineer
- Proven ability in a similar position or experience as an end user
- Experience with troubleshooting and problem solving
- Experience with the Agilent solutions is desired but not essential
- Verbal and written communication is clear, respectful and timely
- You enjoy travelling and visiting customers

**We offer**:

- Outstanding company culture
- Great environment to work
- Career development opportunities
- Company pension scheme and additional benefits.

A position in an international and dynamic working place with exciting challenges and opportunities. You will become part of a company that works according to these values:

- We move diagnostics forward
- We care about the needs of our customers and strive to ensure people are treated consistently, fairly and with respect
- We deliver effective diagnostic solutions valued by our customers

We will make sure you get all the training and development opportunities you need **to become the best in your field**

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

**Option to Work Remote**: Yes

**Travel Required**: 75% of the Time

**Schedule**: Schedule:Full time

**Shift**: Day

**Duration**: 0-3 Months

**Job Function**: Services & Support

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