Customer Service Sales Representative

hace 19 horas

Barcelona, España Webhelp A tiempo completo

**Location** - Barcelona, Spain**Language** - Spanish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Barcelona and provides service support and resolution of routine problems regarding client's products and/or services. Reimagine your career Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other’s success and well-being, proudly united as our “game-changers." We're recognized with awards like "World's Best Workplaces," “Best Companies for Career Growth, and “Best Company Culture,” year after year. We’re on the lookout for a **Spanish-speaking Customer Service Sales Representative (On-site) **to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At **Concentrix + Webhelp,** there’s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned. **What you will do in this role** As a **Customer Service Sales Representative** on our team, you will: - Escalate potential service issues. To follow all the processes and procedures of the project - Ensure contractual SLA is maintained **Concentrix + Webhelp is a great match if you**: - Have a proficient or bilingual level in Spanish and advanced level of English - Have good disposition to work in a customer service environment - Have customer care skills - ability to listen to and understand the customers’ needs and basic sales skills-Upselling and cross-selling - Can take ownership of, and progress calls to resolution or to escalate call to resolution It will be a plus if you have: - Sales background/experience **What’s in it for you** In this role, we offer benefits that help you support your unique lifestyle: - Full time 39 hours/week temporary contract: Monday to Friday 09:00 to 18:00 - Salary 18 500 euros gross/year + up to 1200 euros gross/year in bonus after trial period - Central location in Barcelona - Bring-a-friend (referral) bonus opportunities - Full paid training on the company and the project you'll be working on - Career development programs and specialized courses - Special corporate discounts Reimagine the best version of you Concentrix + Webhelp is an equal opportunity employer **RRQ24-002539-1-SPAIN

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