Oku Ibiza

**Description**: **DESCRIPTION** At **OKU**, we believe in delivering extraordinary experiences for both our guests and our team. We are committed to attracting top-tier talent from around the world, bringing together passionate individuals who share our vision of exceptional hospitality. We are seeking a dedicated **Runner Supervisor** to join our team and lead our runner team to ensure seamless service and guest satisfaction. This is a unique opportunity to be part of an award-winning and rapidly expanding lifestyle brand that is redefining modern hospitality with its laid-back luxury ethos. We offer a competitive remuneration and benefits package, along with opportunities for growth within our brand. OKU is a stunning retreat that blends contemporary design, immersive experiences, and a vibrant social atmosphere. As a Runner Supervisor, you will play a crucial role in overseeing the runner team, ensuring efficient service flow, and maintaining the highest standards of guest experience. **ABOUT OKU** ‘OKU’ is derived from the Japanese architectural and spiritual concept meaning ‘inner space’. OKU Hotels is a boutique collection of soulfully-curated, laid-back luxury hotels, created for the modern traveler. Meticulously designed spaces are conceived with barefoot luxury, local connections, and slow living as core principles. OKU Hotels is headquartered in London, with properties currently operating in Ibiza and Kos, and a confirmed pipeline of hotels to open in Turkey, Spain, and the Maldives. OKU aims to own and/or operate a collection of over ten exclusive properties in new and captivating destinations worldwide over the next five years. **RESPONSIBILITIES OF THE ROLE** - Supervise and coordinate the runner team to ensure efficient and timely delivery of food and beverages. - Train and mentor runners on service standards, procedures, and menu knowledge. - Maintain a smooth service flow between the kitchen and dining areas. - Ensure the cleanliness and organization of service stations and runner areas. - Monitor runner performance and provide feedback for improvement. - Assist in setting up and breaking down dining areas. - Address and resolve guest concerns or complaints promptly and professionally. - Ensure compliance with food safety and hygiene regulations. - Collaborate with the kitchen and service teams to ensure seamless operations. **CANDIDATE REQUIREMENTS** - Passion for hospitality and a commitment to providing exceptional guest service, representing the OKU philosophy. - Previous experience as a runner or in a similar food and beverage service role, with supervisory experience preferred. - Excellent communication and leadership skills. - Fluency in English and Spanish. (Additional languages are a plus). - Ability to work in a fast-paced environment and handle pressure effectively. - Strong organizational and time management skills. - Knowledge of food safety and hygiene regulations. **BEHAVIOURAL COMPETENCIES** - Strong attention to detail. - Proactive and adaptable to changing situations. - Reliable and punctual. - Ability to motivate and lead a team. - Excellent problem-solving skills. **TECHNICAL SKILLS AND KNOWLEDGE** - Knowledge of food and beverage service procedures. - Familiarity with restaurant operations and kitchen coordination. - Ability to use restaurant management software and communication devices. - Basic knowledge of first aid and emergency procedures.**DESCRIPCIÓN** En** OKU**, creemos en ofrecer experiências extraordinarias tanto para nuestros huéspedes como para nuestro equipo. Estamos comprometidos a atraer talento de primer nível de todo el mundo, reuniendo a personas apasionadas que comparten nuestra visión de una hospitalidad excepcional. Buscamos un **Supervisor de Runners** dedicado para unirse a nuestro equipo y liderar a nuestro equipo de runners para garantizar un servicio impecable y la satisfacción del huésped. Esta es una oportunidad única para formar parte de una marca de estilo de vida galardonada y en rápida expansión que está redefiniendo la hospitalidad moderna con su filosofía de lujo relajado. Ofrecemos un paquete de remuneración y beneficios competitivo, junto con oportunidades de crecimiento dentro de nuestra marca. OKU es un refugio impresionante que combina diseño contemporáneo, experiências inmersivas y un ambiente social vibrante. Como Supervisor de Runners, desempeñarás un papel crucial en la supervisión del equipo de runners, asegurando un flujo de servicio eficiente y manteniendo los más altos estándares de experiência del huésped. **ACERCA DE OKU** "OKU" se deriva del concepto arquitectónico y espiritual japonés que significa "espacio interior". OKU Hotels es una colección boutique de hoteles de lujo relajado, cuidadosamente seleccionados y creados para el viajero moderno. Los espacios meticulosamente diseñados se conciben con lujo descalzo, conexiones locales y vida lenta como principios fundamentales. OKU Hotels tiene su sede en