Supplier Performance Manager

Location: Madrid Tres Cantos, Spain

A Joint Venture between Thales (67%) and Leonardo (33%), Thales Alenia Space is a global space manufacturer delivering, for more than 40 years, high-tech solutions for telecommunications, navigation, Earth Observation, environmental management, exploration, science and orbital infrastructures. Thanks to our diversity of skills, talents and cultures, our customers (governments, institutions, space agencies, telecommunications operators), therefore have Space to Connect, Secure & Defend, Observe & Protect, Explore, Travel & Navigate.

Thales in Spain is a leader in technological solutions applied to Defence, Aeronautics, Security, Transportation and Space and, furthermore, is a global centre for excellence in Space, Security of Critical Infrastructures and Transportation. With a turnover of €320 million and a staff of 1,200, it exports approximately 40% of its total production principally to the Middle East, North Africa and Latin America.

**Missions and responsibilities**:
In agreement with head of local entity operations, the Supplier Performance Manager main activities are:
**Anticipation and Continuous Improvement**
- In order to manage the continuous improvement, put in place the Thales best practices, including lean manufacturing, with his/her suppliers
- Responsible for the deployment, within the selected suppliers, of corrective and preventive action plans which address process, product, or component alerts from industrial operations, customer line fit manufactures, or the field support organization.
- Act as a conduit to improve the overall interface between Thales and the Supplier, using lessons learned for the continuous improvement of both parties.
- Develop and execute plans, within the selected suppliers, to eliminate non-value add activities (e.g. the Seven Wastes, MUDA) in both Thales and Supplier processes, consistent with improving the quality and reliability of procured items
- Deploy, within the selected suppliers, techniques including Six Sigma, DMAIC or Process Failure Mode Effects Analysis (PFMEA) to identify and evaluate the potential failures of process, prioritize actions to alleviate risk in both Thales and Supplier activities. Responsible for the deployment of corrective and preventive action plans which address process, product, or component alerts from industrial operations, customer line fit manufactures, or the field support organization.
- Participate to the transverse optimization actions such as Air Supply deployment (internet portal for exchanging data for Purchase Orders and forecasts), specific programs (ramp-up, ramp-down), new KPIs implementations, Reach (Registration, Evaluation and Authorization of Chemicals) regulations, logistics
- Establish high level communication and intimacy with supplier's leadership team
- For anticipation, identify transformation targets, support associated roadmap deployment through weak signals awareness and risk mitigation plans
- For anticipation, set up sub-tiers mapping to assess risk exposure and propose ad hoc mitigation.

**Crisis Mode**
- In case of local supply chain crisis, leads the Task Force with his/her network
- In case of Tiger Team at the Group level, can be part of the team

**Reviews, KPIs and reporting**
- Organize and conduct the suppliers performance reviews with the purchase department
- Validate and issue the SKPIs for his/her portfolio
- Establish a monthly reporting for his/her portfolio
- Prepare and participate to the local Suppliers Performance Committees and category performance reviews if needed
- Transmit the SKPIs to the group level
- Monitor and report on a regularly basis the global performance action plan addressing two main topics: quality and punctuality

**Relationships with the global SPM organization and BLs**
- Support Group initiatives in order to improve supplier performances for the Group
- Throughout his network, he/she escalates the identification of weak signals (in coordination with Industry, Engineering, Services, Quality and Purchasing departments) to the head of entity/region SPM when needed
- Reports the performance of his/her suppliers in category performance reviews when requested by Global SPM for suppliers with very low OTD/OCD
- Contribute to the knowledge of the complete Supply Chain starting from the tier one supplier and identify the weaknesses
- May participate to the Thales IPCA Audit (Industrial Process Control Assessment) and support auditors for the closure of the findings

**When acting under SPM Leader role**

For SPM leader role, he/she is in charge of the management of performances for specific suppliers in behalf of the Group in close collaboration with the SPM organization and Global and Regional Procurement. Such role of Leader is appointed by Global SPM Director (in alignment and agreement with SPM Network). On top of SPM Missions & responsibilities, the SPM Leader must:

- Act as a leader with a global vision of the supplier perf