Senior Product Manager

**The role**

Using a patented artificial intelligence (AI) algorithm, Alights intelligent payroll assistant, Eloise, dramatically changes the way companies will experience and participate in the payroll process. Eloise analyzes historic pay data to detect, classify and correct anomalies, and through machine learning, she can continuously glean information from past anomalies that will inform future predictions. Eloise delivers payroll with 100 percent quality consistency across the entire population and eliminating stress, time, duplicative effort and incomplete payroll validations.

We’re looking for a Senior Product Manager, Payroll AI to guide and shape the future evolution of Eloise through compelling, forward-thinking strategies and roadmaps that maximize Eloise’s capabilities and deliver continued and increased value to Alights Payroll Cloud customer base. This role works throughout the product lifecycle to fulfill the product vision and deliver a compelling offering, providing effective support and guidance to go-to-market teams during the sales process.

Senior Product Managers stand at the intersection of business, technology, and user experience, solving pain points to deliver the best value possible to end users. They’re true product leaders, working cross-functionally with teams of technologists, designers, and business partners to improve sales, efficiency and customer satisfaction.

**Responsibilities**

Strategy & Planning:

- Gains a thorough understanding of customer needs and uses that knowledge to help deliver enterprise products that provide end users with an unparalleled experience
- Translates business goals and end user needs into product strategy
- Communicates direction and product priorities to the development team, other matrixed teams, and third-party partners
- Identifies goals, metrics, and analytics to determine product value
- Continually making recommendations and refinements to the product backlog based on learnings
- Conduct end user research to help identify user stories and help determine Minimum Viable Product (MVP)
- Monitors research as well as the competitive landscape to recommend the best solutions and ensure that products remain or become best in class

Delivery & Execution:

- Ensure product is aligned with company, stakeholder and end-user priorities to drive sales, improve efficiency, and improve customer satisfaction
- Formulates, tests and refines assumptions and hypotheses through user research and testing
- Creates, prioritizes and accepts user stories; incorporate them into release planning
- Makes product decisions that drive value on a daily basis
- Identifies pros, cons, issues, obstacles, dependencies and value associated with features and enhancements
- Participates in stand-ups, iteration planning sessions, product demos and retrospectives
- Condenses complex technical concepts into non-technical language for stakeholders

People:

- Fosters collaboration with team members (Engineering, User Experience Designers, etc.) to drive value and collectively identify and resolve impediments
- Acts as a proponent of modern software development practices
- Advocates for the end user and stakeholder by empathizing with and understanding user needs and becoming the domain expert
- Regularly works with the product team to continuously assess progress, disseminate lessons learned, and understand next steps
- Manages cross functional team and stakeholder expectations to execute on product strategy
- Provides education to requestors to determine prioritization based on tangible benefits and/or user experience
- Exhibit active listening, facilitate sessions, and clearly communicate at all levels (Executive Leadersip Team, associates, etc.) and in all formats the products long term strategy which is used to prioritize short-term action

**Requirements**:

- 5+ years of relevant work experience working as a Product Manager in a modern software development based enterprise environment
- 3+ years of experience in delivering software with Agile Scrum methodologies and ceremonies
- Practical experience in/around payroll is required, global payroll industry experience is preferred.
- Strong understanding of great UX for consumer or enterprise users
- Demonstrated experience with modern software development product management practices and agile methodologies
- Understanding of AI-related coding languages
- Experience working in a fast paced, fluid environment where priorities shift on a regular basis
- Experience communicating with and influencing functional and technical team members at all levels in the organization
- Experience working as part of a collaborative, cross-functional, modern software design and development team
- Experience creating, prioritizing and accepting user stories
- Experience conducting user research and testing to understand needs
- Experience identifying goals, metrics and analytics to measure product value
- BA/BS Degree in Engineering, C