Operations Internship

Since 2016, Virtuo is your car, but in your pocket (not parked on city streets). From Paris to many other European capitals, we’re bringing all the freedom of driving without the burdens of owning a car for you, our cities & the planet. Our vision is a future with no personal cars. * Key Facts* \uD83D\uDCF2 +2,500,000 downloads \uD83D\uDC64 +150,000 users \uD83D\uDE99 +5,000 cars \uD83D\uDCAA +180 Virtuosos \uD83D\uDCB0 Fundraising in 2021: €110M \uD83C\uDFC6 Rewards: Best apps on the app store 2016&18, BPI France, and 2021 FrenchTech Top 120. \uD83D\uDCCD We are in France, the U.K, Spain, Italy, Germany and Portugal. The opportunity Operations are at the core of Virtuo, our motto: "Right car, right time, right location, Zero defects". The team is responsible for making strategic & operational decisions based on data, but above all for moving things forward. The position will allow you to join a team with diverse profiles and to meet not only entrepreneurs but also former employees of large groups & prestigious start-ups. \uD83C\uDFAF **Your missions**: Help us grow our fleet, increase our countrywide station footprint and support complex operations. The Virtuo Ops Intern’s ultimate responsibility is ensuring our customers get their Virtuo in great shape. This is a fast-paced environment and the role will appeal to an ambitious self-starter with a hands-on attitude, strong operational ability, and a passion for cars and mobility tech. Be in charge - as the main responsible of your region’s fleet: - Fleet management (damages, maintenance, fleet in/out/rebalancing). - Manage Virtuo stations (accessories, signage, parkings, amenities, maintenance, etc.). - Experts (cleaners/drivers) onboarding and training. - Quality monitoring. Support running complex, on-the-ground, day-to-day operations: to achieve Operations targets as a team (close collaboration with Ops Lead & other City Managers) And much more (Product improvement, ad-hoc projects, Admin, etc.). * What's cool about this job: - You will join a team with diverse profiles and to meet not only entrepreneurs but also former employees of large groups & prestigious start-ups. - The range of missions you will be responsible for will be very large and you will have the opportunity to take the lead on different projects. - Join a fast-growing start-up, a flagship of “la French Tech 120 Startup” with incredible traction in Europe & be a part of an international team. - Work for a scale-up where your decisions will have an immediate impact. - Participate in the achievement of SP OPS OKRs. - Be a part of the whole Virtuo team, benefit from regular meet-ups with other countries, take advantage of their knowledge, while promoting your own market specifics. * \uD83C\uDF1F* This role is **perfect for you if**: - You are fluent (or native) in Spanish and you possess a good command of English. French is a plus. - Your university offers an internship contract or you just finished your studies. - You are in Madrid or able to move to Madrid during your internship period. - You are autonomous, rigorous, and result-oriented. - You are able to take the lead on projects from A to Z. - You know how to adapt and find solutions, especially when there is little time - You are not afraid to try new ways of doing things in order to improve. \uD83D\uDD0D Recruitment process: Interview with our Iberian OPS team. Technical case debrief. * \uD83D\uDE99 Learn more about us:* * Diversity & Inclusion:* We believe that equality and diversity make us a better company and community. We currently have around 20 nationalities at Virtuo and we respect and value employees from every background. We are committed to making an impact on society and this is at the foundation of everything we do at Virtuo — from our product’s features to how we build our workforce. We take many initiatives to improve diversity and inclusion and we are proud we signed the PACTE by FrenchTech, an engagement to bring more parity in the start-up ecosystem. **Job Type**: Internship