Customer Lifecycle Manager

hace 3 días

Málaga Málaga provincia, España JUJUR A tiempo completo

Position: Customer Lifecycle Manager Location: Málaga, Spain Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Be the first and main contact point for Cloud technology customers - small and medium businesses - Leverage social, digital, video, chat, phone, and demonstration environments to effectively reach, sell to, and manage customers - Contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~60-90 activities/day - Determine customers' needs and identify opportunities, deliver a strong first impression, and set the foundation for long-term customer relationships by delivering a world-class customer engagement experience - Quarterback sales from lead to purchase, leading the sales strategy, maximizing up-sell and cross-sell opportunities by collaborating with Solution Specialists and Partner Connection Managers - Forecast sales, pipeline, and usage of the products and solutions in scope - Collect feedback from customers and articulate it back to the business: "Voice of customer." **REQUIREMENTS**: - Fluent English (verbal and written), fluent or native Danish (verbal and written) - 2+ years of sales experience with a proven track record of success is required - Minimum 1 year of IT industry experience required and general knowledge of the IT industry - High school diploma required; a BA/4-year degree would be an advantage - Familiarity with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs - Experience working with or selling Azure, Office 365, Dynamics 365, or similar solutions would be an advantage - Microsoft Fundamentals certification on Azure/Modern Workplace/BizApps would be an advantage - Ability to work independently - drives own personal performance, takes ownership of training and skill enhancement, seeks continuous quality improvement - Achievement - and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration - Solid time management skills - Passion for cloud technologies and changing the world. **BENEFITS**: - Attractive remuneration with capped sales bonuses - Working with a big name in the Cloud industry and gaining specialization in it - Work from Monday to Friday from 9 AM - 6 PM - Sponsored meals - International team - Stimulating environment - Many opportunities for growth within the company.

  • Customer Lifecycle Manager

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