Merchant Consultant Representative

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis. Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. **Did you know Groupon builds some of the best salespeople out there?** At Groupon, we're all about connecting people to amazing experiences—whether it's discovering hidden gems in your city or making new memories on vacation. For businesses, we're more than a platform—we're their growth partner, helping them thrive and build stronger communities. Now, we're looking for **Merchant Consultants** **German speakers** to join our team in Valencia. You'll be the go-to expert for our existing business partners. Think of yourself as a deal coach, helping small businesses optimize their offers and reach more customers. Whether it's fine-tuning an ongoing campaign or bringing a former partner back on board, you'll play a key role in helping businesses thrive in ways they didn't think were possible. And don't worry—starting on Day One, we'll arm you with top-notch training in sales strategy, customer relationship building, and the magic of the Groupon sales process. **What you'll do**: Re-engage former merchants with cold calls to close, retain, and grow deals. Optimize campaigns to drive revenue and keep businesses thriving. Build strong relationships by understanding each merchant's unique business. ️ Problem-solve questions and ensure campaigns run smoothly. Hit and exceed sales targets while making merchants smile **We're excited about you if you have**: Fluent/native English skills (spoken and written). **A Bachelor's Degree (preferred But Not Required).** Success in a sales environment (cold-calling and upselling? Bonus points). Experience supporting merchants or customers. Problem-solving, analytical, and customer service skills. Attention to detail and the ability to multitask like a pro. Strong negotiation and relationship-building skills with patience and integrity. - Adaptability—you think fast and tackle challenges head-on. Excellent communication skills (written and oral). **Experience With Salesforce Or Other CRMs (a Plus).** **Why you'll ❤️ Groupon**: - Hands-on training to level up your sales game. - Fun, collaborative culture that celebrates your wins. - Real impact—helping local businesses thrive - Flexible working: Work from our Valencia office, with remote flexibility. - A fun office environment: Our centrally located Valencia office boasts an open-plan layout, great coffee, a PlayStation, and regular team events (including after-work gatherings and wellness activities). - Internet allowance: We'll cover some of your expenses for home working. - Edenred Card to spend on your lunches - Private Health Insurance Monthly discounts on Groupon: Get exclusive offers through the Groupon app. - If this sounds like you, let's talk