Empleos actuales relacionados con Customer Experience Lead - Barcelona - Nacar Careers
-
Customer Experience Activation Lead
hace 3 días
Barcelona, España Novartis A tiempo completo58500 is the number of HCPs that we interact with every year in the Spanish healthcare system. In Novartis, we are constantly working to provide the best health solutions and focus on innovation to better communicate and engage with our professionals and patients.- Our Customer Experience Projects, are key to develop a customer centric mindset in the...
-
Customer Experience Management Lead
hace 2 semanas
Barcelona, España Omega CRM, A Merkle Company A tiempo completoOmega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Client Lead to continue developing interactions with our customers throughout their Customer...
-
Customer Experience
hace 2 semanas
barcelona, España GC Aesthetics A tiempo completoA leading medical aesthetics company is seeking an experienced Customer Experience Manager in Barcelona. The successful candidate will lead the Customer Services, Warehouse, and Logistics functions, ensuring operational efficiency and customer satisfaction. Responsibilities include managing the Order‑to‑Cash cycle and developing team performance. Ideal...
-
Customer Experience Lead France
hace 2 semanas
Barcelona, España YEGO A tiempo completo**About YEGO** At YEGO, we're on a mission to transform urban mobility through our innovative electric vehicle-sharing service. Since our launch in 2016, we've expanded our operations across numerous cities in Spain and France, offering our riders an eco - friendly, stylish, and efficient way to navigate urban environments. We're dedicated to enhancing...
-
Customer Experience Specialist
hace 2 semanas
Barcelona, España Edenred España A tiempo completoWho are we? Lea el resumen de esta oportunidad para comprender qué habilidades, incluidas las habilidades interpersonales relevantes y el dominio de paquetes de software, se requieren. Edenred, a company recognized as one of the “100 best companies to work for in Spain” in 2024 and certified as a Great Place to Work , was founded with great enthusiasm...
-
Customer Experience Manager
hace 2 semanas
barcelona, España GC Aesthetics A tiempo completoCustomer Experience Manager – GC Aesthetics GC Aesthetics is a leading global player in breast implants, designing, developing, manufacturing and marketing best‑in‑class medical aesthetic solutions to contribute to women's healthcare, well‑being, confidence, empowerment and overall happiness through safe and reliable devices in the hands of trained...
-
Customer Experience Solutions Lead
hace 3 días
Barcelona, España Novartis A tiempo completo58500 is the number of HCPs that we interact with every year in the Spanish healthcare system. In Novartis, we are constantly working to provide the best health solutions and focus on innovation to better communicate and engage with our professionals and patients.- Our Customer Experience Projects, are key to develop a customer centric mindset in the...
-
Customer Experience Operations Officer
hace 4 días
Barcelona, España GC Aesthetics A tiempo completoA leading medical aesthetics company is seeking an experienced Customer Experience Manager in Barcelona. The successful candidate will lead the Customer Services, Warehouse, and Logistics functions, ensuring operational efficiency and customer satisfaction. Responsibilities include managing the Order‑to‑Cash cycle and developing team performance. Ideal...
-
Senior Native Lead Engineer
hace 1 semana
Barcelona, España eDreams ODIGEO A tiempo completoA leading e-commerce company based in Barcelona is looking for an experienced Native Lead Engineer to oversee a skilled team in their Customer Experience Team.¿Quiere presentar una candidatura? Asegúrese de que su CV está actualizado y luego lea atentamente las siguientes especificaciones del puesto antes de solicitar.This role involves leading technical...
-
Customer Service Lead
hace 3 días
Barcelona, España Timup A tiempo completoOur customer is a leading retail company dedicated to providing exceptional products and services to our customers. We are currently seeking a dynamic and experienced Customer Service Lead to join our team in Barcelona. Today, Customer Service has around 3500 employees globally and has established 16 Customer Service Centres around the world. You will work...
Customer Experience Lead
hace 3 semanas
We are searching for a **CE Lead **for one of our main project in **Sant Cugat**
If you want to join a dynamic and international environment this is your opportunity:
As
**Customer Experience Lead** you will need to coordinate design team and develop strong
collaboration with marketing and R&D partners, to DISCOVER, DEFINE and DELIVER best
experiences to our customers, through a specific product, solution, or service development.
You will be integrated in Customer Experience & Design organization (CED), that has the
purpose to deliver meaningful end to end experiences to our customers, and it is integrated
by designers of all disciplines: visual designers, interactions designers, industrial design,
digital designers, customer and user experience, user research
HP Large Format organization located in Sant Cugat has the company worldwide
responsibility for the LF printing business. As all HP, the person must be committed to
enable a sustainable, inclusive, and diverse work environment.
Responsibilities & Development areas:
- Plan, lead, and perform user research supported by our dedicated research team
(both qualitative and quantitative)
- Analyse and translate research insights or findings into actionable requirements in
collaboration with cross-functional product teams.
- Co-create different levels of prototypes, and wireframes
- Coordinate a team of designers to ensure excellence in both physical and digital
experiences definition and development.
- Drive Innovation through product design using strong stakeholders management,
within HP worldwide organization
**Education and Experience Required**:
- First level university, Bachelor's, or Master’s degree in Business, Design, Human
Factors Engineering, Social Sciences research, or equivalent experience required.
- Typically, 3 or more years of related work experience, including:
- Design activities for digital and/or physical products
- First hand experience in managing design teams
- Relevant experience regarding stakeholder management with different
business responsibilities
**Knowledge and Skills**:
- Well embedded research skills to understand user behaviour, derive insights and
define opportunities
- Demonstrable experience of designing physical as well as digital products using
service design as foundation
- Ability to build strong relationships based upon trust
- Strong leadership skills, including coaching, team building, ability to influence others
and conflict resolution
- Ability to collaborate closely & influence design leaders cross geographies to drive
innovation and deliver consistent user experience
- Strong verbal and written communication skills, including negotiation, presentation,
and influencing skills (mastery in English required)
- Advanced business acumen, technical knowledge, and extensive knowledge in
- Strong multi-tasking and prioritization skills
**We Offer**:
- Prmanent contract within a forward-thinking and ambitious company.
- Hybrid contract : 2 days per week in the office** (Sant Cugat)**:
- Flexible working hours
- Relocation package (including visa support).
- 26 days holidays
- International team
- Support expences remote working
- Support health insurance
