Strategic Partnerships Manager

hace 6 días

Barcelona, España Guesty A tiempo completo

Today, Guesty has 15 offices and 700+ team members across the globe.

The Strategic Partnerships Manager will be responsible for fostering partnerships with our top partners, the leading OTAs in our industry, by enhancing performance and optimizing relationships for mutual benefit.

***Please note: This is a hybrid role, requiring 2 days per week in our Barcelona office.**

**Requirements**:
**Education**:Bachelor’s degree

**Experience**:

- 3+ years in partnership management, business development, or account management within SaaS companies, ideally with experience in OTAs or the travel and hospitality industry.

**Skills**:

- Great at building and nurturing relationships.
- Skilled at managing multiple partnerships and aligning them with business goals.
- Strong analytical skills and ability to interpret data to inform strategic decisions.
- Strong communicator with solid people skills.
- Problem-solving skills to evaluate partnership performance and tackle issues.
- Competent in using Google Suite (Google Sheets, Slides) or Excel/PowerPoint.

**Knowledge**:

- Understanding of the nuances of SaaS products and API-integrated solutions.
- Understanding of the OTA landscape and its impact on the travel and hospitality industry.
- Familiarity with key business models, trends, and partnership dynamics in the OTA space.
- Proficiency in English.

**Personal Attributes**:

- Highly organized, detail-oriented, and able to manage multiple priorities.
- Strong team player.
- Adaptable and proactive in managing changing business needs.

**Guesty** is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

**Responsibilities**:
**Key Responsibilities**:

- ** Issue Resolution**:Effectively handle escalations from users, internal teams, and partners to ensure prompt resolution.
- ** Collaboration Across Teams**:Coordinate with marketing, product, and customer-facing teams to execute partnership initiatives. Ensure consistent communication and alignment with business goals through regular touchpoints and updates.
- ** Performance Tracking**: Monitor KPIs for each partner monthly or quarterly. Regularly assess partnership performance, analyze metrics, and implement adjustments.
- ** Relationship Building**: Maintain strong relationships with OTAs, serving as the primary contact. Facilitate regular check-ins and status meetings to align both parties on objectives and drive mutual success.
- ** Market and Industry Awareness**: Stay informed on OTA trends, market shifts, and competitive dynamics. Share insights with the team to refine strategies and keep partnership approaches relevant and effective.

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