Senior Manager, Strategy Operations

Senior Manager, Strategy Operations

Excellence in news demands excellence in our customers’ experiences. Our Technology Group brings together teams covering Product, UX, Engineering, Operations and Data with a single purpose: to connect people to the news that matters most, when and where they need it, by creatively defining and building connected, innovative and sustainable experiences/products that are data informed and with a customer lens.

We are looking for a Senior Manager, Strategy Operations to join our Strategy Operations team.

This new team focuses on supporting our people across Technology (talent optimization) and our processes (operational efficiency) to remove barriers and scale opportunities for growth, enabling Technology to contribute to the overall growth strategy for Dow Jones.

As Senior Manager, Strategy Operations, you will be responsible for identifying and implementing new ways of working (systems, processes, and mechanisms) to improve productivity and transparency and helping to build and support a high-performing, scalable Technology team.

This will be a highly collaborative role requiring partnerships across the Technology group.

The Senior Manager, Strategy Operations will report to the Head of Strategy Operations.

**Responsibilities**:

- Utilize industry leading methodologies to map, prototype and iterate on ways our team works
- Contribute to defining and optimizing standardized processes and methods to support the scaling of operational efficiencies
- Help develop and maintain standardized and repeatable documentation and workflows
- Help lead change management initiatives, defining scope, identifying resourcing needs, and handling stakeholder management.
- Support organizing and facilitating workflow/discovery sessions and other creative workshops with cross functional teams and stakeholders as needed
- Support Technology teams in succeeding and delivering on goals, while continuously seeking out ways to improve our process, capabilities and culture
- Support everyone in Technology to have the right tools, resources, and processes they need to succeed in their roles with a focus on culture and communications
- Work in tandem with Office of CTO to support communication and cultural initiatives including the Tech Hub, Tech monthly newsletter and other events
- Role requires 3 days each week in office (as per current mandate, may change)

**Required Skill Set**:

- Bachelor's Degree in Business Administration, related field, or equivalent work experience.
- 7+ years of of experience in program management
- Excellent operational and facilitation skills, with a proven ability to plan, coordinate and execute projects.
- Excellent verbal and written communication skills
- Experience working with Technology teams with a broad understanding of all roles/functions across teams including product, engineering, design and data/AI.
- Strong proficiency with G-suite products and experience with professional collaboration tools such as Jira, Confluence and Airtable.
- A passion for supporting and enabling people to do their best work.

Preferred Skills/Certifications:

- Project Management certification or successful completion of a recognized project management curriculum
- Experience in the media industry

Business Area: Dow Jones - Technology

Job Category: Project/Program Management

Union Status:
Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 43488