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450+ employees, 9 countries, and 1 mission - to amplify the voice of physicians globally.
That is where **you** come in. Helping unite physicians across the world to support better patient outcomes—and even save lives— is an incredible feeling. Join us
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What we’re about: *
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Community:
- with 20+ years of tradition and innovation, our team has built the world’s largest online community of 1.3M medical professionals and a trusted network of leading industry partners - and we’re growing every day.
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Innovation:
- our tech-first approach to the conventional worlds of physician engagement and rapid healthcare insights powers our ability to improve workflows in unique ways.
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Collaboration**: making an impact in healthcare is serious work, but that doesn’t mean we can’t have a good time while we’re at it. We laugh together, we don’t take ourselves too seriously, and we’re always trying to make our customers crack a smile.
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What we’re looking for: *
Sermo is looking for a **Research Analyst** within Sermo’s Insights & Innovation team. In this role, you will provide primary research support to clients, from questionnaire optimization to data and insights delivery. With guidance from the Senior Manager, Insights & Innovation, you will serve as a trusted advisor and partner across multiple clients and projects.
You will be responsible for delivering on variety of research requests with a high-level of accuracy and speed. You will add value to the organization and our clients by suggesting appropriate and effective solutions to ensure a quality deliverable that meets the satisfaction of the client. The environment is fast paced and provides an opportunity for you to grow and learn in a collaborative culture where you can quickly build and expand your research knowledge.
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Responsibilities**:
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Manage and coordinate the research process of each assigned project to assure that the research methodology, instruments, and vendors are the best fit for achieving results
- Design, evaluate, and optimize quantitative surveys created internally and externally
- Evaluate, coordinate, and manage vendors on continuous project-by-project basis
- Assist in the preparation of reports developed from the research data collected
- Present the findings and recommendations to Senior Leadership and internal clients
- Evaluate source data quality and accuracy with an ability to identify and escalate issues
- Support the team in preparing storyboarding, charting reports, or other client deliverables
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Skills & qualifications**:
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Solid knowledge and understanding of quantitative market research processes and methodologies; experience with qualitative market research also a plus
- Experience in healthcare market research
- At least 3 years of hands-on experience working with questionnaires
- Ability to synthesize vast amounts of information to see the “big picture” story in findings
- Ability to create compelling presentations to communicate research findings and confidently convey insights through storytelling
- Experience handling multiple projects simultaneously, meeting tight deadlines while managing all projects and responsibilities with exceptional attention to detail
- Ability to work independently and take initiative to solve problems
- Ability to collaborate effectively with a global team across regions and time zones
- Strong written and oral communication skills
- English fluency
- Proficiency using MS Excel, MS Word, MS PowerPoint, SPSS (or any other statistical program)
- Willingness to trial and adopt new technologies in market research
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The good stuff: compensation & perks*
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Competitive salary and pension scheme
- Dynamic, high growth and challenging international environment
- Life assurance and income protection
- Private health insurance
- 25 days holiday plus bank holidays
- Season ticket loan, gym membership
- And more
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About*
