Consultant, SAP Procurement and Inventory

hace 1 semana

Madrid, España Hydro A tiempo completo

Hydro Global Business Services (GBS) is an organizational area that operates as an internal service provider for the Hydro group. Its ultimate purpose is to deliver relevant IT, financial and HR business services to all business areas within the company.

**Role purpose**:
**Responsibilities**:

- Issue resolution on incidents and problems for the live units in S/4Hana in scope for SAP Services
- Service and change requests management
- Ensure stable business process continuation and improvements
- Works on larger, moderately complex projects/ assignments
- Participates in code reviews and works with developers, consultants and architects to ensure requirements are met.
- Functional solution delivery in SAP projects
- Ensure that tickets assigned to her/him are followed up, tracked and delivered according to the SLA
- End to end accountable for the tickets assigned to him/her and managed to be delivered on the best quality and timely manner
- Dedicated and high focused business support during period end closing and critical business activities like shipping, manufacturing, etc.
- Provides appropriate solutions upon Business Area requirements
- Design, configure, test and train business solutions in collaboration with solution/architect team
- Participate in hyper care and take over location support from project team
- Proactive system improvement proposals and initiatives
- Preventive business process support
- Works closely with business support departments to translate business requirements into feasible solutions
- Close working relationship with technical, solution delivery, architect, analytics, basis and authorization teams all involved in the different business support processes
- Understand and work according to the transport and release management process
- Come up continuously with business and process related improvement ideas
- Provide and maintain process documentations like problem, incident and change management
- Perform daily tasks in the global ticketing system

**Requirements**:

- Experience in a manufacturing environment is preferred
- IT /Business Degree or Equivalent
- SAP certification is preferred
- Expert SAP knowledge with configuration and trouble shooting skills
- Fluency in English (verbal and written)
- SAP implementation and post live support experience in multinational environment

**Hydro offers**:

- Working at the world’s only fully integrated aluminum and leading renewable energy company
- Diverse, global teams
- Flexible work environment/home office
- We provide you the freedom to be creative and to learn from experts
- Possibility to grow with the company, gain new certificates
- Attractive benefit package

Applications from severely disabled and equally disabled people will be considered with equal suitability.

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