Ssc Operations Technician

hace 3 días

Madrid, España Chubb INA Holdings Inc. A tiempo completo

Are you multilingual in English and another continental European language, with previous data processing experience?

If interested in joining one of the largest commercial insurers in the world with excellent employee benefits and a truly diverse work culture, then we would love to hear from you

The purpose of the role is to own the end-to-end data submission logging onto our relevant systems, with special focus on cutting interim handling between underwriting assistants, underwriters and offshore teams.

You will provide the highest standards of quality, service delivery and accuracy within the Shared Service Centre function by reviewing, validating instructions received from the Underwriters. Also, create new business submissions alongside with the accurate management of rating tools to support successful underwriting of new business.

In case of uncertainties around the request liaise with the relevant brokers to ensure full set of data is present for underwriting at the time of first rate review.

**Key Responsabilities**:
Ensure high level data accuracy by quality checking the inputted data, make suggestions for operational improvement to enhance data quality

Acquire and maintain technical knowledge and ability to manage and control the end-to-end submission process, including raters and sanctions, with minimum contributions from Underwriting

Maintain data accuracy throughout quoting process, through continues data validation and quality checks

Proactively gain and develop knowledge of all P&C lines of business to facilitate accurate processing for both retained and outsourced work elements

To oversee and maintain delivery of high level process requirements for submission processes

To accurately complete weekly/monthly QA activities

To review and monitor all outsourced work elements, identify type and frequency of problems or inefficiencies, track root cause analysis of rework and make recommendations for continuous improvement

**Qualifications**:
**Requires Skills and Experience**:
Excellent written and spoken English.

Minimum of fluency in at least one European language is required

Multi-language capability is preferred within either of the following languages - (French / German / Italian / Dutch / Flemish / Polish / Russian / Czech / Nordics)

Experience within a Processing role is essential, particularly experience of following written instructions, data entry and document/report drafting.

Previous Commercial Insurance experience is preferred.

**What we offer in return**:
30 days of vacation a year

Working from home option

Life and accident insurance

Meal allowance

Gympass discount

Comprehensive Learning&Development support

Flexible Working

We are open to discussing flexible working arrangements. This can be discussed with the Recruitment Business Partner managing this position.

Integrity. Client Focus. Respect. Excellence. Teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

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