IT Support

hace 4 días


Poligono Industrial Alcobendas, España Ria A tiempo completo

Ria Financial Services, a division of the US company Euronet Worldwide (EEFT) is the third-largest money transfer company worldwide. It serves more than 140 countries around the world and has become a world leader in remittances, being a recognized reference company in the quality and reliability of the service it offers to citizens.

We would like to add talent to our systems team in our EMEASA&SA division in Alcobendas and that is why we want to incorporate Technical Support to give first-level assistance to our users in this area.

The profile we are looking for is from a person who can offer formal attention, who has a sense of urgency and has the ability to work as a team with high orientation to the internal client
- Responsibilities
User´s support: remote and on-site support. (Connect remotely to other computers in the Europe division)
Microsoft System Administration: basic level.
Manage Active Directory: create an account, users, groups, and distribution list.
Give support outside the Madrid division.
Experience with ticketing system tools (Manage Engine and Jira)
Phone support for internal users.
Incident Management (SLA)
Acknowledge and Infrastructure (basic level)
- Qualifications
Title in system administration and network.

Acknowledge and Infrastructure (Switches, Routers, Servers, Workstation, and Printers)
Acknowledge microcomputing.
Medium English Level.
Availability to give On-duty support and overtime.
Time flexibility


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