Sales Associate
hace 13 horas
**Descripción de la compañía**:
Burberry is proud to be an iconic global British brand and with over 500 stores worldwide, our retail teams are dedicated to delivering a personalised luxury service to every customer. Our world class product knowledge and passion for the Brand drives consistency and productivity by connecting with our customers and cultivating personalised relationships.
**Descripción del puesto**:
**JOB PURPOSE**
We are looking for a Sales Associate to join our team in La Roca Village on a full-time basis. In this role you will build relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. Reporting to the store management, the Sales Associate will inspire our clients by conveying passion for the brand, fashion and luxury products.
**RESPONSIBILITIES**
SERVICE AND SALES
- Meet and exceed individual and store sales and other commercial KPIs
- Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling
- Follow the Client journey to elevate the Client experience in the store
- Be efficient in following-up and delivering after-sales services to our clients
- Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required.
CLIENT ENGAGEMENT
- Build meaningful relationships with Clients
- Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.
- Capture new luxury clients to grow the individual and store client book with a commercial objective mindset
- Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests.
**Perfil**:
**PERSONAL PROFILE**
- A proven track record in delivering sales and exceeding targets in the luxury retail industry
- Previous experience in Clientelling
- A strong interest in fashion, art and culture
- Strong product knowledge and good understanding of store retail operations
- Experience in working as part of a team
- Fluent in English
**FOOTER
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