Training Manager

ICF is a leading provider of consulting services globally. For 50 years, we have partnered with clients to transform their biggest challenges into even bigger opportunities. With a continued focus on innovation in areas including policy, engagement and technology, we aim to make big things possible for our clients and the communities we serve.
- Our work in Europe covers government and commercial clients, and spans many policy areas, including employment, justice, home affairs, education & training, social inclusion, citizenship, energy, climate and environment. To find out more, go to

- We are expanding our services, and to support this growth, we are looking for a Training Manager to join our Policy in Action (PIA) line of business. PIP provides programme and network support, technical assistance, and mutual (peer-based) learning and training services to European Union (EU) institutions, particularly the European Commission Directorate-Generals and executive agencies, as well as governmental bodies in the UK. Our current portfolio of work includes delivery of online and face-to-face training for the Union for Civil Protection Mechanism (UCPM), the European Solidarity Corps, the Secretariat for the European Credit system for Vocational Education and Training; and a wide range of mutual learning services in the field of employment and social policy.
- Main responsibilities:

- Contributing to all aspects of training services for PIA, spanning:

- Online, face-to-face and blended modes of delivery to a range of target audiences, including young people, adult learners, government officials, etc.
- All stages of work: conceptualisation and design, preparation of training courses, curricula and associated content and materials, delivery of training to target audiences, and assessment of learning outcomes.
- Supporting the coordination of training-related projects or programme strands, covering the content, methods, organisational aspects and team coordination.
- Coordinating the creation of educational audio-visual content, including conceptualisation, script writing, liaising with subcontractors, quality assurance, etc.
- Leading other capacity-building services, where relevant, such as mutual learning, coaching, train the trainer, leadership development, etc.
- Contributing to bidding, when relevant.
- Other tasks, as required.
- Essential requirements:

- University Degree or equivalent combination of education and experience in education, sociology, psychology or related discipline.
- At least seven years of professional experience, of which at least three relate to designing and delivering training courses and curricula (and associated content and materials) across a range of topics.
- Familiarity with e-learning software, management systems and apps.
- Experience of delivering training, using participatory methods and other techniques.
- Strong coordination skills, including time management, multi-tasking and the ability to work in a fast-paced environment.
- Excellent interpersonal and communication skills, including interacting with multi-national, cultural and disciplinary teams across several countries.
- Excellent verbal, written and presentation skills in English - additional European languages an advantage.
- ‘Can do’, positive attitude, with the ability work flexibly and focus on finding solutions.
- Willingness to travel in Europe, where required.
- Desirable requirements:

- Training certification / qualification or membership of professional associations.
- Experience working with multimedia production or educational audio-visual content.
- Experience of business development activities, including capture work, partnership-building and proposal-writing.

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

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