Facilities Coordinator

JLL supports the Whole You, personally and professionally.

**SUMMARY OF POSITION**:
Assist the Facilities Manager in the delivery of the day-to-day facility operations, workplace services, and maintenance activities at the assigned location. The position ensures Client assets are operated and maintained in a cost effective non-impacted manner while providing a safe, clean, and comfortable work environment. Assist in the achievement of Key Performance Indicators and operational targets for the responsible location and the wider account. Perform duties with integrity & diligence in a professional manner.

**MAJOR ACTIVITIES AND RESPONSIBLITIES**:
Provide professional, friendly and helpful front desk services and workplace support for guests, visitors and employees in the office.

Receiving, dispatching and monitoring of completion of work requests to maintenance and cleaning, vendors or other services providers to ensure works are completed in a timely manner and closed down on the ticket system. Manage and follow up on snagging log based on the findings of site inspections or improvement need.

Provide prompt and friendly support to events from the preparations phase until the end of the event (room bookings, room preparation, IT support requests, catering arrangements, welcoming and helping visitors during the event, assisting the event host).

Following the guidance of the Facilities Manager, help resolve problems associated with all workplace services including cleaning, maintenance, food service, coffee services, kitchen supplies, parking, vending, badging, conference rooms, cubes as well as interior and exterior furnishings, fixtures and equipment.

Provide direction/information to vendors, facilities staff and service providers as required ensuring excellent coordination/execution of work within Client environment with mínimal disruption, as needed.

Assist with the coordination and scheduling of maintenance activities.

Assist with financial processes, such as raising PO’s, budgetary requests, analysis and reporting ensuring no out of line budgetary process and results. Help support facility specific cost savings targets to contribute to the account achieving significant savings. Provide facility specific assistance as needed or requested. Assistance with any other task raised to the Workplace/Facilities team as per guidance of the FM.

Seek to continuously improve processes, systems and overall Client satisfaction.

Work in line with the Service Level Agreements, help achieve the Key Performance Indicators and scores favorably on the Client satisfaction surveys.

**MINIMUM BACKGROUND REQUIREMENTS**:Education & Experience**:
High / Secondary school, or equivalent pass, 3+ years related experience in a similar position encompassing facilities/office services management and management of local and senior stakeholder relationships.

Good written & oral communication skills in Spanish as well as English, well-organized and with a demonstrated ability to co-ordinate, prioritize and complete tasks in a timely manner even under pressure.

**Skills**:
Sound inter-personal / communications skills with adequate skills to perform required job functions with mínimal supervision. Willingness to continuously develop and improve. Strong PC literacy and proven ability to manage daily activities using various systems and tools.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.