Account Coordinator

hace 4 días

Barcelona, España DICE A tiempo completo

Live shows make us feel good. They're a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We're on a mission to bring all of this to more fans, more often - and that's where you come in.

We're looking for an Account Coordinator to join our Account Management team in Barcelona and make it easier for partners to put on incredible events.

At DICE, you'll be part of the company that's redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you're proud of.

**ABOUT THE ROLE**

Our partnerships are a big part of what makes DICE special. We develop relationships with the world's best venues, promoters and artists so that together, we can change the live music industry for the better. You'll be supporting the team responsible for the success of these incredible people, helping them grow their businesses all over Spain.

**You'll Be**
- Supporting the Account Managers and Account Directors in the day-to-day manager of our key venue & promoter partners across Europe
- Leveraging knowledge of the DICE platform and industry best practices to provide excellent consultative support both to your team and partners
- Working cross-functionally with our Marketing, Event, and Partner services teams to help manage tactical and on-site needs for partner events
- Assisting the team in event builds, managing reporting, tracking deliverables, and more

**You Are**
- Passionate about the ticketing/live entertainment business
- Experienced in working with partners and providing amazing customer service
- Confident with a passion for building valued relationships
- Available and willing to work outside of regular office hours, including some weekends, whether that be assisting partners, taking meetings, or attending partner events
- Highly organised and able to manage multiple high-priority projects simultaneously and successfully

**You'll Need**
- Excellent communication skills with great attention to detail
- A resourceful attitude
- Strong problem-solving skills

**About DICE**

Our teams work from London, New York, Los Angeles, Barcelona, Paris and Milan. We're building products that will revolutionise the industry for fans, artists and venues - and we're growing fast.

We know that having a variety of perspectives makes us a better company - it's why we strongly encourage members of underrepresented communities to apply. Find out how we're creating a more diverse, equitable and inclusive DICE.

**Our benefits**
- Unlimited holiday
- Private health insurance

During the pandemic, we've learned that working from home can help us focus, but many of us are missing the buzz of the office. We're still figuring out the best way for us all to work together in the future, and we'll involve the whole team in any decisions we make.

**Application process**

Our process usually involves a quick chat on the phone, a portfolio review or task and a couple of interviews where you'll meet the people you'll work with. We'll keep you fully informed along the way.

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