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Strategic Account Manager
hace 1 hora
**About Us**
**About the Role**
As a Strategic Account Manager at Chainlink Labs, you will be a vital member of our team, responsible for nurturing and enhancing our relationships with strategic partners in the top DeFi protocols. Your primary focus will be to understand our partners' requirements, facilitate smooth product integration, and deliver exceptional account management support. By leveraging your extensive experience in technical account management and deep knowledge of web3 and DeFi, you will drive customer satisfaction, promote product usage, and foster long-term partnerships. Your expertise and interpersonal skills will be instrumental in shaping the success of both our partners and Chainlink Labs.
**Your Impact**:
- Establish a comprehensive account management plan encompassing various aspects such as community engagement, DAO governance landscape, delegate outreach, product integration, and roadmap alignment.
- Undertake new business development activities to continue to acquire DeFi protocols for Chainlink
- Create and oversee team structure for the account management plan.
- Establish good working relationships with key stakeholders.
- Grow the product usage of existing products.
- Take user feedback to help product generate new features and products to drive user satisfaction.
**Skills & Qualifications**:
- 3+ Years of extensive account, new business and/ or relationship management in technical environments with experience managing large and complex accounts, and successfully engaging stakeholders at all levels and functions within organizations.
- Knowledge of web3 / blockchain technology and strong experience with DeFi (including personal hands on experience with DeFi)
- Ability to read code, hold technical conversation and navigate large-scale software development projects is highly desirable
- With Pre-sales experience, strong business acumen and experience driving commercial negotiations
- Able to travel 20%+
**Preferred Qualifications**:
- Hands-on development experience on web3/Defi projects
- Strong experience dealing with DAO’s
- Understand Solidity, Python, SQL or other programming language
- All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST)._
**Commitment to Equal Opportunity
