Branch Operations Supervisor

hace 1 semana

Madrid, España Indie Campers A tiempo completo

**ABOUT US**

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

**THE ROLE**

We're looking for travel enthusiasts with a passion for guest service for our depot in **San Fernando de Henares - Madrid**. You'll be the face of our company, reporting directly to the Iberia - Operations Area Manager, with the goal of ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot..

**WHAT WILL YOU WORK ON?**
- Handle incoming reservations, organise and perform vehicle check-ins and check-outs, and coordinate the team's activities;
- Training, supervising, and coaching your team;
- Taking care of the fleet, logistics, and making sure our campervans are maintained in top condition;
- Control workforce planning, manage inventory, local suppliers and cleaning services;
- Handle complaints, emergencies, and any local issue that may arise to make sure operations run smoothly;
- Assisting in reselling campervans, preparing and showing them to prospective buyers.

**WHO ARE WE LOOKING FOR?**
- You are a travel enthusiast with an aptitude for direct contact with customers, with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable;
- 1+ years of experience in a team management/lead/supervisory role;
- You're fluent in English and Spanish (mandatory);
- You're eligible to work in Spain, have a valid driver's licence and feel confident enough to drive a campervan (mandatory);
- You're available to work on weekends and public holidays;
- You're a responsible person who takes their work seriously and can be relied upon.

**THE INDIE COMMITMENT**
- Being part of a young, fast-growing and innovative company where you make a difference;
- Career development opportunities in Field Operations around the US and Europe, or transitioning to an HQ role in Lisbon or Los Angeles;
- Continuous training and coaching to develop the skills that matter to you;
- Schedules fixed in advance, with weekends and holidays being rotated between team members;
- Compensation package that includes Performance and Referral bonuses;
- Free Road Trips, so you can experience Indie firsthand trips around the US and Europe.

**_ Are you ready to Go Indie?_

  • Rental Branch Supervisor

    hace 1 semana

    Madrid, España Indie Campers A tiempo completo

    Rental Branch Supervisor Join to apply for the Rental Branch Supervisor role at Indie Campers. Overview Indie Campers is the global leader in road‑trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast‑scaling company on a mission to make travel more...

  • Rental Branch Supervisor

    hace 2 semanas

    Madrid, España Indie Campers A tiempo completo

    Rental Branch SupervisorJoin to apply for the Rental Branch Supervisor role at Indie Campers.OverviewIndie Campers is the global leader in road‑trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast‑scaling company on a mission to make travel more...

  • Spontaneous Application

    hace 5 días

    Madrid, España Indie Campers A tiempo completo

    Spontaneous Application - Branch Operations SupervisorLas cualificaciones, habilidades y toda la experiencia relevante necesaria para este puesto se pueden encontrar en la descripción completa a continuación.Join to apply for theSpontaneous Application - Branch Operations Supervisorrole atIndie Campers2 days ago Be among the first 25 applicantsJoin to...

  • Rental Branch Supervisor

    hace 21 horas

    Madrid, España Indie Campers A tiempo completo

    Rental Branch Supervisor – City LeadApply for the Rental Branch Supervisor role at Indie Campers.About UsIndie Campers is the global leader in road‑trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast‑scaling company on a mission to make travel more...

  • Branch Operations Lead — Campervan Fleet

    hace 5 días

    Madrid, España Indie Campers A tiempo completo

    A dynamic travel company is seeking a Branch Operations Supervisor in Madrid. The ideal candidate is a bilingual travel enthusiast responsible for ensuring outstanding customer service and maintaining vehicle quality. Key tasks include coordinating vehicle turnover, training local staff, and optimizing depot operations. This role offers opportunities for...

  • Branch Operations Lead — Campervan Fleet

    hace 5 días

    Madrid, España Indie Campers A tiempo completo

    A dynamic travel company is seeking a Branch Operations Supervisor in Madrid.¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.The ideal candidate is a bilingual travel enthusiast responsible for ensuring outstanding customer service and maintaining...

  • Rental Branch Manager

    hace 1 semana

    Madrid, España Indie Campers A tiempo completo

    Rental Branch Supervisor Join to apply for the Rental Branch Supervisor role at Indie Campers. Indie Campers is the global leader in road‑trip travel, operating one of the largest campervan and RV fleets worldwide. With a growing presence across Europe, North America, and Oceania, we are a fast‑scaling company on a mission to make travel more connected,...

  • Branch Operations Supervisor

    hace 1 semana

    Madrid, España FEROKILL A tiempo completo

    Ferokill is an established European pest control group with strong operations in Belgium. We are now setting up a new operation in Spain, starting from zero, with full backing from our Belgian headquarters.We are looking for one senior, hands-on professional to execute this setup locally. This is not a partnership and not an equity role. It is a paid,...

  • Project Manager – Branch Operations Europe

    hace 2 semanas

    madrid, España Compramostucoche A tiempo completo

    Project Manager – Branch Operations Europe Founded in 2012, AUTO1 Group is Europe’s leading car trading platform, revolutionizing the way cars are bought and sold. By seamlessly connecting buyers and sellers through cutting‑edge technology, we empower dealers and consumers across Europe. Our well‑known brands include: Compramostucoche.es: A fast,...

  • Project Manager – Branch Operations Europe

    hace 6 días

    Madrid, España AUTO1 Group A tiempo completo

    As a Project Manager Branch Operations Europe you will play a central role in driving financial discipline and operational efficiency across AUTO1s European purchasing markets. Reporting directly to the Head of Branch Operations EU you will lead the governance and optimization of OPEX-related processes ensuring transparency control and scalability across our...