Principal Ps Consultant

locations
- Madrid (Flexible)
- time type
- Full time
- posted on
- Posted Today
- job requisition id
- JR107079
- Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
- We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
- Genesys is hiring a Professional Services consultant with a passion for working with leading-edge software technologies in an international environment. If you like to be part of a team of highly skilled consultants taking customer experience to the next level join our PS team.
- Your main responsibilities include implementing the cloud solution based on the Customer requirements. Get in touch and accelerate your career today- In your role as Professional Services Consultant, you will participate in all stages of the project life cycle: Business Requirements specification and analysis, Technical Design specification, Implementation and Integration of the solution, Test Plan development, and Testing.- The position requires a good level of teamwork and the ability to relate well with Customers and Partners.- International travel up to 25%.

Minimum Requirements:- 6+ Years of consulting experience is preferred- Advanced understanding of cloud concepts and architectures (Amazon is preferred)- Good verbal, writing skills and the ability to effectively interact with clients (business and technical audiences) in the English language and in an additional Being able to act as a mentor and guide teams during the implementation.- Bachelor’s degree in a Telecommunication/Computer Engineering/Computer Science, Computer Technology/or related discipline or equivalent professional technical experience.- (REST) API knowledge- Experience with AI based platforms- Practical development skills- Experience with CI/CD and Cloud Ops- Experience with cloud serverless computing and cloud storage services- Fluent in English and Spanish
- #LI-MC1
- If a Genesys employee referred you, please use the link they sent you to apply.
- About Genesys:

- Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit.
- Reasonable Accommodations:

- Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.