Sales Team Leader

**About Ukio |**:
Ukio’s mission is to empower individuals to live where they want, when they want.

We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, moving/buying furniture, security deposits, broker fees, etc. giving choice and flexibility to allow people to live where and when they want.

We are a Barcelona based startup with offices in Madrid, Lisbon, Berlin and Paris and soon we will conquer some more cities across Europe

Backed by Europe's best Venture Capital firms, the next year will be a critical phase in our growth as we look to further build out our team and expand into multiple new markets. We have successfully raised a Series A investment round that will help propel our growth throughout Western Europe.

**Our culture |**

We honor diversity, compassion, and honesty above all else in our team. We’ve already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch.

Our team is composed of everyone from foodies to athletes, adventure seekers to art buffs. We know fun, and we always have a team event on our calendars, so are you ready to join us?

**Role |**

We are seeking a Sales Team Leader to join our Sales team in Barcelona to supervise the Paris & Berlin Markets. You will be responsible for assisting with the sales of our rental apartments and guest services in Paris and Berlin plus ad-hoc support covering staff holidays / other markets. The role requires flexibility and someone highly oriented to team results, you are able to see the wider picture and understand the impact of your position. You will play a key role to help ensure that we meet our occupancy and revenue goals in both cities as well as our customer satisfaction targets. We are a new start-up, so you’ll be given a high degree of autonomy and expected to deal with numerous challenges and opportunities along the way. You will report directly to the Head of Sales B2C.

**Responsibilities |**:

- Support and assist the sales team with day to day tasks.
- Coordinate & distribute the Leads across the Sales Coordinators in Paris and Berlín.
- Observe, analyze current strategies and develop new strategies together with Head of B2C and Director of Revenue for both cities.
- Support both cities Sales Teams operations required to implement the organizational sales strategies (CRM input data, Revenue pricing rules % promotions,)
- Cover day to day Sales tasks when your team is on holidays or absent.
- Respond to customer inquiries related to new and existing reservations
- Draft rental agreement contracts
- Lead and manage a high-performing B2C sales team.
- Recruit, train, and mentor sales staff to ensure optimal performance and career growth.
- Analyze market trends and customer needs, and identify new business opportunities and revenue streams.
- Conducts long-term & short
- term goal settings for teams and individuals and uses data to measure performance and monitor sales processes, identify issues and enhance sales performance.

**About you |**:

- Bachelor's degree in business administration, marketing, or a related field.
- C1 English level and good level of French.
- 2- 3 years minimum experience leading a team.
- Excellent verbal and written communication skills, as well as negotiation skills.
- Strong leadership, coaching, and team-building skills.
- Experience managing customer communications and relations (You have experience with a hospitality company and / or with guest services)
- Comfortable working in cross-functional teams
- Knowledge of the real estate sector will be valued.
- Proficient in the use of Hubspot is a plus
- Strong analytical and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Flexible, resilient and happy with ambiguity and changes.
- Comfortable working in a start-up environment.

**Ukio's life benefits |**
- A challenging job at one of the fastest growing companies in Europe
- Competitive annual gross salary, to be determined in line with your knowledge and experience
- Bonus Scheme
- Private Insurance
- International working environment with many different nationalities
- Work with talented, committed and supportive teammates
- Team events and an amazing internal culture
- Breakfast in the office, fruits, nutrition bars, free coffee and popcorn for whenever you feel like it

**Sky's the limit for us. We're here to revolutionize your life. Be part of this revolution