Emea Acs Geno Program Manager

EMEA ACS GenO Program Manager-22000D3G

**Applicants are required to read, write, and speak the following languages***: English, Spanish

**Preferred Qualifications**

**Oracle**

At Oracle our mission is to help people see data in new ways, discover insights, and unlock endless possibilities. We are true agents of change. Now imagine being a part of a movement where you can help others to grow, prosper and make a difference in the world.

**Oracle Advanced Customer Services (ACS)**

In Advanced Customer Services customer success is our North Star, when organizations choose to partner with us, we work with them across their journey.

**GenO**

Generation Oracle (GenO) is Oracle’s brand new career development initiative, focused on identifying and advancing early-in-career and returnship talent through a tailored Consulting programme. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future.

Gen-O offers a unique and rewarding experience to all our participants whilst also creating a vital pipeline of future, top talent for Oracle. GenO delivers learning, continuous development and clear, accessible career paths whilst offering the opportunity to influence and help steer our business into the future. With GenO we are offering YOU the chance to trade new experiences for new perspectives.

Are you passionate about discovering, documenting, and improving team development processes? Are you eager to learn, grow, and succeed in shaping your future?

Then we are looking for you Join us as a **GenO Program Manager**

**What We're Looking For**:
Together with an international and collaborative team of highly qualified professionals, you will work on interesting and challenging tasks, allowing you to make an impact across Oracle. The position relies heavily on influence rather than authority to drive projects.

**What you'll do**:

- Work with Business to prepare project assignments/assessments for the graduates.
- Drive the project plan and oversee the implementation of an effective GenO program from recruiting, on boarding, training and finishing with independence and conversion of the GenO into existing roles
- Define milestones and timelines and working to meet them.
- Track and report key performance indicators (KPIs) for GenO program: Maintain weekly progress updates to the business and management
- Works collaboratively with ACS management team to deliver profitable revenue
- Manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects.
- Document clear and detailed reports: Ensures constant monitoring and reporting of the evolution of the program participants within their function.
- Establishes a direct relationship, coaches and supervises GenO throughout the program.
- Maintain the GenO community active and engaged - constant communication and engagement with the participants

**Job Requirements**:

- Excellent oral and written communications skills and experience interacting with both business staff at all levels including the executive level.
- Solid analytical, planning, and interpersonal skills with an ability to handle competing demands.
- Strong knowledge and understanding of business need.
- Ability to work across and engage individuals and teams located across multiple geographies and or cultures.
- You should possess exceptional problem-solving skills, strong business judgment, and notable experience collaborating in teams. You are a self-starter leader with a shown ability to execute both strategically and tactically, and someone who is excited to take on new projects.
- You have strong interpersonal skills including mentoring, coaching, collaborating, and team building. You will partner closely with peers, while simultaneously evolving existing capabilities.
- You have wide experience with and knowledge of project management principles, methodologies and tools.
- 5+ years of experience as hands-on project / program manager, project manager, community manager, or in a related role
- Bachelor's degree in business management, or similar.
- Excellent written and spoken English, strong communication and presentation skills
- You are able to influence others to change their perceptions in a positive, creative and respectful way.
- You easily build networks and rapport with diverse groups. Collaborate cross-functionally to deliver on shared objectives. Is willing to place team goals before personal goals.
- You motivate and inspires others to align their actions with organizational vision and objectives. Engages and values input from diverse groups.
- You build trust, mutual support and understanding with colleagues. Demonstrate acceptance and respect for others. Values diverse thinking and seeks to understand different perspectives and cultures. Demonstrate value as a team player both within and across teams.
- You freely share knowledge an