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**Requisition Number**: EMEA10304
**Employment Type**: Full-time
**Location**: Barcelona
**What Is It Like To Work at Zimmer Biomet**:
At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.
**Zimmer Biomet Offers You An Exciting Position With Good Career Prospects in a Fast-growing International Business, And a Competitive Remuneration Package**
- Possibility to grow, develop, and be promoted within a Team
- Friendly, warm and creative atmosphere
- Healthy, inspiring, and international work environment
- Ongoing coaching and talent development
- Access to future career opportunities
- Hybrid work model
- Competitive reward packages
- Annual bonus
- Social and CSR events
- Wellbeing initiatives
**What You Can Expect**:
Plan, manage and supervise the activities of the Customer Service Area in accordance with the guidelines established by management in order to ensure its proper functioning and achieve customer satisfaction through the effective delivery of the product and its subsequent invoicing.
Coordinate the Management of credits and Accounting of suppliers with the commitment of continuous optimization and reliability of the information provided
**How You Create Impact**:
- Supervise daily the correct execution of orders according to the established quality conditions
- Analyse the level of satisfaction to develop a system with the client
- Identify the status of pending invoices to proceed with their issuance as soon as possible.
- Analyse, establish and coordinate the objectives and procedures of the department and review them.
- Establish and review the performance indicators (KPIs) of the department
- Analyse, review and control all the files and reports of the department.
- Conduct regular individual and group meetings to improve communication.
- Approve and review department requests (vacations, overtime, work parties, etc.).
- Manage the incidents of the department with Helpdesk.
- Evaluate, select and train department staff.
- Coordinate the area of Credit Management and Suppliers Accounting
- Supervise the creation of new customers and suppliers.
- Ensure the correct assignment of risk by customers.
- Prepare and analyse the provision of insolvencies.
- Presentation and management of litigation against clients.
- Validate payments to suppliers and Intercompany.
- Assign tasks and activities to the staff in charge
- Perform and validate the monthly report
- Request and maintain business credit cards.
- Manage the Concur tool.
- Analyse and account for manual sales and their provisions.
- Calculate, manage approvals and ensure the execution of customer rappels.
- Ensure the correct functioning and follow-up of the lines of Factoring (sale of invoices)
- Improve administrative circuits (cycles and procedures)
- Ensure success in conducting audits
- Ensure that the accounting information is reliable
**What Will Make You Stand Out**:
**Education**:Diploma/ degree.
**Knowledge / Experience**
Language: English advanced
Computing / technical requirements: SAP, Office.
Experience: Desirable 2 - 3 years of experience
Other: Experience in multinational environments, Advanced / International Accounting, Financial Products / Bank Negotiation, Taxation, Auditing and Financial Controlling.
**What Will Make You Successful**:
Strategic Planning
Customer orientation
Tolerance to stress
Analysis and problem solution
People management
**Who We Are**:
**Zimmer Biomet** is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to _alleviating pain and improving the quality of life for people around the world_.
- Looking to make an impact? Join us and make a difference._
