Customer Project Manager

**G+D makes the lives of billions of people around the world more secure. We shape trust in the digital age with built-in security tech in three segments: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our collaboration within G+D.**

***We are the reliable partner for all challenges resulting from the Internet of Things. We offer a complete connectivity portfolio for mobile network operators, automotive manufacturers, technology companies such as chip and module manufacturers as well as transport and logistics providers. Our portfolio includes highly secure solutions in the area of connectivity & IoT, from classic SIM, eSIM and iSIM, to the associated embedded operating systems and life cycle management, through to services for global connectivity and IoT solutions. Do you want to actively shape the digital transformation with us?**

Giesecke+Devrient is a global company that offers security technologies, both in the physical and digital world. Every day, billions of people benefit from G+D innovations in their personal and business lives. We develop, manufacture, and distribute products and solutions for the safeguarding of payment processes, identities, connectivity, and data. At G+D Mobile Security, a world leader in secure telecommunications systems, we are looking for a** Customer Project Manager**.

**Your Responsibilities**:

- Planning, steering and implementation of complex customer projects within the division Trusted Connected Devices
- Project scope is e.g. implementation of customer-specific eSIM and OTA solutions in our data centers as well as integration with 3rd parties
- Customers are e.g. large mobile network operators, automotive or tech companies
- Project team (Globally Distributed - Matrix organization) is typically coming from different regions, close cooperation and alignment within the team is essential
- High customer orientation, in particular with regard to time and critical requirements
- Frequent communication with internal and external customers
- Ensure high customer satisfaction, also with stakeholders and in the team
- Management of problems, escalations and risks
- Provide support for pre-sales activities
- Contribution to process, methods and tool improvements

**Your Qualifications**:

- University degree in a technical, economic or natural science area
- Proven ability to lead complex IT projects with OEM/Tier1 telecommunications or automotive companies
- 5+ years of professional experience as a Project Manager or in a comparable role
- SaaS, customer onboardings, test and integration, SIM card technology experience beneficial
- ITIL v3/v4 experience advantageous, certification is a plus
- Experience in project management methodology required, IPMA / PMI (PMP) / PRINCE 2 certification is highly desirable
- Flexible and open-minded
- High customer and market orientation
- Ability to work in a team and enjoying the joint project work
- Intercultural competence and fluent in English in addition to Portuguese.
- Tools - Proficiency - Microsoft - Project, Excel, Word; Other - JIRA, ServiceNow
- Self starter, work under minimum supervision
- Passion to learn/understand underlying technology for holistic understanding of the overall business space
- ** Nice to Have**
- Ability to communicate in Spanish
- Familiarity with Agile/SAFE
- Experience in Security Domain
- Exposure to ServiceNow or SAP as a user
- Background as a technical engineer

**What’s great about working with us**:

- ** Culture and diversity**: Join a people oriented environment with different nationalities and a great team spirit, flat hierarchies (everyone speaks to everyone). Equal Opportunity Employer and LGBT+ friendly.
- ** Global Collaboration**: Work collaboratively with stakeholders around the globe.
- ** Career Development**: Benefit from continuous training, coaching, and talent development programs.
- ** Social Benefits**: flexible compensation (transport tickets, training, private insurance), etc.
- ** Own canteen**: take a break with our breakfast and lunch service: chose between a wild range of menus, salad desk, and sandwiches service. Nicely prices
- ** Work-Life Balance**:Flexible working hours with the option for remote work (M-Th 8.30 - 17.30 and Fri 8.30 - 15.30; 3 days of remote work).
- ** Location**:Sant Joan Despí. Easy communication by public transport.

***:
**A look behind the scenes**:
**Contact**:
**HR Team Spain***:
**JOB OFFER**

**Job Details**:
**Job Title**
Customer Project Manager

**Business Sector**
Giesecke + Devrient Mobile Security TCD Iberia S.L.
Carrer del Número 114
nº 27
Polígon Pratenc
E-0

**Requisition ID**
25709

**Location**
Prat de Llobregat (Barce