Client Engagement Manager
hace 2 semanas
Overview:
As a Client Engagement Manager at Bell Integration in the AI & Data Practice, you will play a crucial role in managing projects while maintaining strong relationships with clients and working collaboratively with the internal delivery team, Solutions Architects and Business Analysts also assigned to the projects. The nature of the work is delivering Conversation AI, Data and Data science solutions ( inc LLMs & RAG) via our strategic channel partners or to our clients directly. You be expected to gain an understanding of the solutions that we provide and how they interact with each other so that you can advise and support the client.
**Responsibilities**:
- Client Management: Serve as the main point of contact for clients, ensuring their needs and expectations are met.
- Project Planning: Bell’s delivery methodology is agile (scrum) based, so you will need to make sure there the resources outside of the scrum are organised and on time with their deliveries to enable smooth flow of deliveries which would normally be every 2 weeks.
- Budget Management: Ensure that all projects are delivered on-time, within scope, raise CRs when required, monitor spend v forecast. Report deviations to programme manager
- Timesheet management approval, and reporting to the client of cost incurred
- Risk Management: Perform risk management to minimize project risks.
- Reporting: Measure project performance using appropriate systems, tools, and techniques; report and escalate to management as needed.
- Stakeholder Engagement: Establish and maintain relationships with clients and all stakeholders.
Qualifications:
- Proven experience in project management in a client-facing role using agile as the delivery development methodology
- Strong communication and leadership skills, excellent organisational skills, and the ability to manage multiple tasks & projects simultaneously.
- Bachelor’s degree in business, Management, or a related field or 2+ years’ experience in a similar role
- Problem-Solving: Ability to handle complex situations and provide effective solutions in collaboration with the Solutions Architects
- Team Player: Comfortable working in a team environment and collaborating with various stakeholders.
- Client-Focused: Dedicated to providing excellent service and maintaining strong client relationships.
- Technical Skills: Proficiency in project management software is preferred
- Knowledge of task management systems e.g. JIRA is preferred
- A strong technical background is not essential but is preferred.
-
Engagement Manager
hace 4 días
Valencia, España Visium SA A tiempo completoTitle: Engagement Manager Type: Permanent contract Location: Valencia **About us** At Visium, we enable enterprise executives in defining their AI & Data strategy, execute large scale transformations and implement AI across operations, ensuring their organization becomes future-proof. With expertise in strategy, architecture, cloud engineering,...
-
ServiceNow Engagement Manager
hace 1 semana
Valencia, España Lognext A tiempo completoEn Lognext llevamos más de 18 años identificando e implementando soluciones tecnológicas prácticas que nos permitan seguir avanzando y optimicen nuestras operaciones, acompañando a los equipos con talento experto de alto rendimiento y haciendo de la tecnología una fuerza transformadora en nuestro día a día.Buscamos un ServiceNow Engagement Manager...
-
ServiceNow Engagement Manager
hace 1 semana
Valencia, España Lognext A tiempo completoEn Lognext llevamos más de 18 años identificando e implementando soluciones tecnológicas prácticas que nos permitan seguir avanzando y optimicen nuestras operaciones, acompañando a los equipos con talento experto de alto rendimiento y haciendo de la tecnología una fuerza transformadora en nuestro día a día. Buscamos un ServiceNow Engagement Manager...
-
ServiceNow Engagement Manager
hace 2 semanas
Valencia, España Lognext A tiempo completoEn Lognext llevamos más de 18 años identificando e implementando soluciones tecnológicas prácticas que nos permitan seguir avanzando y optimicen nuestras operaciones, acompañando a los equipos con talento experto de alto rendimiento y haciendo de la tecnología una fuerza transformadora en nuestro día a día.A continuación se detalla todo lo que...
-
Engagement and Program Manager
hace 2 semanas
Valencia, España 22@Network Barcelona A tiempo completoCompany Description 22@Network Barcelona is an association of companies and institutions located in Barcelona’s 22@ innovation district. The organization is dedicated to fostering innovation and knowledge across various sectors to enhance competitiveness and encourage networking. With more than 400 members, 22@Network Barcelona aims to solidify its status...
-
Engagement and Program Manager
hace 2 semanas
Valencia, España 22@Network Barcelona A tiempo completoCompany Description Barcelona is an association of companies and institutions located in Barcelona’s 22@ innovation district. The organization is dedicated to fostering innovation and knowledge across various sectors to enhance competitiveness and encourage networking. With more than 400 members, Barcelona aims to solidify its status as the city’s...
-
Engagement and Program Manager
hace 2 semanas
Valencia, España 22@Network Barcelona A tiempo completoCompany Description ¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación. Barcelona is an association of companies and institutions located in Barcelona's 22@ innovation district. The organization is dedicated to fostering innovation and knowledge across various sectors to enhance competitiveness and...
-
Client Manager
hace 4 semanas
Valencia, España Luminary Bank A tiempo completoAbout the RoleWe are looking for a senior-level Client Manager to oversee onboarding, engagement, and relationship management for our institutional clients. This role acts as the main point of contact across all client touchpoints, ensuring tailored financial solutions and consistently high service delivery. The ideal candidate will combine strong...
-
Client Manager
hace 3 semanas
Valencia, España Luminary Bank A tiempo completoAbout the Role We are looking for a senior-level Client Manager to oversee onboarding, engagement, and relationship management for our institutional clients. This role acts as the main point of contact across all client touchpoints, ensuring tailored financial solutions and consistently high service delivery. The ideal candidate will combine strong...
-
ServiceNow Engagement Lead | Flexible Hours
hace 1 semana
Valencia, España Jordan martorell s.l. A tiempo completoUna empresa multinacional en el sector tecnológico busca un ServiceNow Engagement Manager con sólida experiencia en gestión de proyectos y habilidades en comunicación. El candidato ideal tiene que gestionar el ciclo de vida del engagement y actuar como el contacto principal para los clientes, asegurando su satisfacción. Se ofrece formación técnica y...
