French Payroll Technician

Job Description**Our story**:
At Alight, we believe a company’s success starts with its people. It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive.

With a competitive total rewards package, continuing education and training and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

**Our Values**:
**Champion people**

Be empathetic.

Help create a place where everyone belongs.

We win together.

**Grow with purpose**

Be inspired by our higher calling of improving lives.

Fail forward and choose progress over perfection.

We are brave, we show grit and grow our whole selves.

**Be Alight**

Be a beacon and empower others.

Act with integrity and be real.

We find ways to add joy in life.

**Role Summary**:
To contribute and support the team responsible for the execution of payroll activities and/or data management/customer services activities, ensuring that output is accurate and on time. Your responsibilities may be focused on payroll and/or customer services and you will be flexible supporting either as or when required

Main Responsibilities
- Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
- Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs
- Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks
- Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities
- Ensure Tickets and Calls are responded within SLA timescales and to a high standard
- Support System Maintenance Testing
- Liaise and transact with Third Parties
- SOC Controls completed on time and with the necessary evidences
- Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence
- Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice
- Maintenance of DWIs to ensure processes are up to date and reflective of the service
- All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate
- Highlight to Service Manager any deviations from the standard scope of service
- Ability to recognize and deal appropriately with sensitive and confidential information
- Time Recording to be completed accurately and on time
- ALIGHT Security Standards are adhered and followed
- Contribute to team meetings and raise any issues immediately to your Service Manager
- Ensure you are up to date with all ALIGHT HR announcements and communications
- Build good relationships with all lines of businesses where appropriate
- Update internal stakeholders, when needed, in a timely and accurate way
- Participates in projects and activities as needed and assigned

Required experience:
Professional / Job Experience
- Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint
- Flexibility to support a global and fast paced environment
- Attention to detail
- Excellent written and verbal skills in English and French
- Self-motivated and a willingness to learn
- Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Education and Training

Essential
- BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience
- 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
- HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

Desirable
- Experience working with HR and payroll data

Alight Human Resources offers you a unique chance to build a career in a vibrant, agile and growing organization, yet one with truly global client relationships and a wide range of opportunities. At Alight HR we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do. Talk to Alight and discover what A World of Opportunity can mean for you

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve.

As an affirmative action employer, we adhere to the principles of equal employment oppo