Customer Success Associate, Small Enterprise
hace 1 semana
Company Description As a global organization, MicroStrategy seeks to provide exceptional career opportunities for people with diverse backgrounds and experiences. We recognize that having a diverse workforce enables us to leverage the strengths and qualities that are unique to each individual. We believe that having a culture of inclusion encourages innovation and that this in turn drives agility and value for our employees, partners, and customers. Values: Be Engaged, Precise, Agile, Transparent, and Cheerful **Job Description**: The Role: As a Small Enterprise CSA you will manage MicroStrategy's Small Enterprise accounts that are < $100K in ARR. You will ensure the customer needs are being met and manage the renewal process. You will collaborate with sales to seek cross-sell and expansion opportunities. You will monitor usage and adoption to understand any risks to the account and proactively address. You will leverage automation and tools to ensure the highest customer satisfaction for a large customer base. You will work closely with select clients to understand their business objectives, challenges, and requirements, and then collaborate with internal teams to ensure the successful adoption, implementation, and ongoing usage of the MicroStrategy platform. Key Responsibilities: Customer Onboarding: - Guide new customers through the onboarding process, ensuring smooth and successful implementation. Account Management: - Serve as the primary point of contact for assigned customer accounts, fostering strong relationships and trust. - Monitor customer usage and adoption of our SaaS products and provide recommendations for optimization. Financial Management: - The Small Enterprise CSM will be responsible for managing a book of business of $3-$7M ARR with accounts
-
Enterprise Customer Success Associate
hace 1 semana
Barcelona, España Autodesk A tiempo completoJob Requisition ID # 22WD60566 - Position Overview - In the Customer Success organization, we relentlessly focus on earning customer loyalty. Our passion is delighting and retaining our customers. We do this by ensuring customers are successfully using their Autodesk software and deriving the maximum benefit from their Autodesk investment. The Named...
-
Customer Success Associate
hace 1 semana
Barcelona, España MicroStrategy Services Corp. A tiempo completoCompany Description As a global organization, MicroStrategy seeks to provide exceptional career opportunities for people with diverse backgrounds and experiences. We recognize that having a diverse workforce enables us to leverage the strengths and qualities that are unique to each individual. We believe that having a culture of inclusion encourages...
-
Enterprise Customer Success Manager
hace 4 días
Barcelona, España Pactum AI A tiempo completoOverviewNo deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide...
-
Customer Success Team Lead
hace 3 días
Barcelona, España BizAway A tiempo completo**About BizAway** Here at BizAway, we Deliver the Future of Travel. We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech...
-
Manager, Enterprise Customer Success
hace 5 días
Barcelona, España Autodesk A tiempo completoJob Requisition ID # - 24WD78216 Position Overview Do you have a customer first mindset? Are you interested in helping us build and evolve our customer success organization to improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a Manager to guide our Customer Success team to...
-
Customer Success Associate
hace 3 semanas
Barcelona, España RateNow A tiempo completoCustomer Success Associate (Logistics) En RateNow trabajamos con dispositivos físicos que permiten medir la satisfacción de usuarios, pacientes y clientes en tiempo real. Buscamos a una persona para unirse al equipo de Customer Success y encargarse de que nuestro parque de dispositivos funcione siempre correctamente, además de preparar el material para...
-
Enterprise Customer Success Manager
hace 7 días
Barcelona, España Pactum AI A tiempo completoOverview Pactum is seeking a results-driven Customer Success Manager in Spain to drive value realization and long-term success for our enterprise customers using Pactum’s agentic AI platform. You will guide customers through best-practice adoption, ensure measurable outcomes post-deployment, and serve as the trusted advisor maximizing impact across their...
-
Senior Enterprise Customer Success Manager
hace 5 días
Barcelona, España Starmind A tiempo completoThe Senior Enterprise Customer Success Manager is responsible for the complete customer lifecycle, the strategic success, including integration, onboarding, retention, and expansion of high-value accounts. This role owns the customer relationship at the senior and executive level, ensuring customers realise measurable value from the product and directly...
-
Enterprise Customer Success Manager
hace 6 días
Barcelona, España CyberArk A tiempo completoCompany DescriptionCyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s...
-
Enterprise Customer Success Manager
hace 4 días
barcelona, España CyberArk A tiempo completoCompany Description CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s...