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Knowledge Leader
hace 2 semanas
**RWS**
The Enterprise Internationalization Group (EIG) is part of the RWS Group, a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.
Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.
We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.
Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).
For further information, please visit: RWS
**About Enterprise Internationalization Group (EIG)**
The Enterprise Internationalization Group (EIG) enables customers to reach their markets in any language and scale. We provide a wealth of services including localization, data services, testing, video, consulting and much more. Our global team of localization and technical experts work closely with customers building lasting partnerships that help make their products and services reach and resonate with their end users.
It is a fast-paced and exciting business with many opportunities to work on state-of-the-art products and services for some of the world’s most innovative businesses.
**Job Purpose**
As a Knowledge Leader, you will assist production teams in streamlining the production process on a technical level. Besides solving daily issues related to our data annotation tool, you will be implementing simple automation scripts to increase the productivity of internal teams. You will also be responsible for maintaining and delivering internal training on the Train AI processes and tools.
**Key Responsibilities**
- Checking the processes and proposing optimization
- Closely cooperating with AI Project Manager and AI Coordinator on the design of new solutions
- Assisting AI Coordinator with technical issues with the internal tools
- Designing and implementing small-scale efficiency tools and automation scripts
- Developing and maintaining a knowledge base across projects
- Creating and updating training packages for new team-members
- Identifying training needs
- Ensuring knowledge sharing
- Helping the Train AI team with data preprocessing and postprocessing and converting the datasets to the required format
**Skills & Experience**
- Very good written, intermediate spoken English
- At least some basic experience with programming in Python, JavaScript
- At least basic knowledge of SQL
- Knowledge of XML and JSON format
- Focus on the solution, process optimization, and effectiveness
- Good communication and time-management skills
**Life at RWS -** **If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you will love life at RWS.
Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
- Category- Customer Support/Technical Support- Job Type- Full-time
