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With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organisations, and beyond
We are looking for a Senior Business Analyst to join our Business Application Consulting Services team. Our goal is to ensure the optimal delivery of Qualco software products, aiming to maximize the value that our clients get from our products and bring measurable improvements to their business performance.
As a Senior Business Analyst, you will be involved in projects implementation, and you will be responsible to:
- Drive business analysis to identify, collect and elicit requirements and ensure client’s business processes are addressed by means of Qualco software solutions;
- Define configuration specifications and business analysis requirements. Communicate specifications and solutions to the client in a clear way;
- Plan and effectively conduct Key/End users’ trainings;
- Plan, prepare and monitor User Acceptance Test (UAT), support Client during execution and selectively execute Business Scenarios where necessary;
- Provide post-production support to ensure smooth transition to Service Management after go-live.
- Carry out reporting and communication to all related stakeholders throughout the project stages;
- Own and develop trusted relationship with our clients, working close with them to maximize client satisfaction from our services and solutions;
- Constantly be on the outlook for ways to improve monitoring, discover issues and deliver better value to the client; and
- Communicate key insights and findings to product team that drives and evolves Qualco software solutions.
**Requirements**:
**To be considered you must have**:
- BSc in Engineering, Finance or Business Management;
- Business knowledge of the financial industry, preferably Debt Management’s business processes would be an asset;
- Strong communication and interpersonal skills;
- Experience in working in cross-functional, multinational teams in a fast-paced and dynamic environment;
- Excellent client facing, analytical and problem-solving skills;
- Solid organizational skills, attention to detail and multi-tasking skills;
- Competency in technical training and presentations to engage in discussions with both the business and technology functions at client organizations;
- Ability to travel in Europe (50% travelling);
- A firm command of the English language and excellent oral and written communication skills;
- Professional fluency in Italian, Spanish and/or French language will be considered a plus; and
- PMI-PBA or CBAP certification will be considered an asset.
**Benefits**:
**On top of challenging work environment, we are offering**:
Competitive compensation, ticket restaurant card, and annual bonus programs
Cutting-edge IT equipment, mobile and data plan
Modern facilities, free coffee and beverages, indoor parking, and company bus
Private health insurance, onsite occupational doctor, and workplace counselor
️ Flexible working model, hybrid/remote benefits & home equipment benefits
️ Onsite gym, wellness facilities, and ping pong room
Career and talent development tools
Mentoring, coaching, personalized annual learning and development plan
Employee referral bonus, regular wellbeing, ESG and volunteering activities
Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.
