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BNP Paribas is an international bank with leading positions in the European market. It is present in 74 countries and employs more than 192,000 people, 146,000 of whom are in Europe. The Group holds key positions in its three main areas of activity: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients. The Group supports its customers (individuals, entrepreneurs, SMEs, large companies and institutions) to help them carrying out their projects by providing financing, investment, savings and insurance services.
In Europe, the Group has four domestic markets (Belgium, France, Italy and Luxembourg) and BNP Paribas Personal Finance is number one in retail financing in Europe.
BNP Paribas is developing its integrated retail banking model in the Mediterranean countries, Turkey, Eastern Europe and has an important network on the US West Coast. In both its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas has leading positions in Europe, a strong presence in the Americas and a solid and growing network in the Asia-Pacific region.
The CIB IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacentres, Application Production, Security, Architecture as well as elements of the Global Services organisation.
The CIB IT Platform for EMEA is responsible to provide IT Services to our Clients ensuring a Digital Market evolution, in a secured and performant environment, and with a reliable quality. This function includes Global Markets Application Production, Local Territory IT Development, the Core Infrastructure environment including Datacentres, Application Production, Security, Architecture as well as elements of the Global Services organisation.
**MISSION**:
As an intern of the EMEA Network team, you will learn and support the EMEA Network Team of the BNP Paribas European campus network.
Be involved in support the network planning, implementation, and optimization solution.
Support in Network infrastructure monitoring and troubleshooting.
**RESPONSIBILITIES**:
Support ensuring infrastructure at the client is configured, installed, tested, and operational.
Investigate first-line support calls assigned and identify the root cause of incidents and problems.
Monitor infrastructure remotely.
Support ensuring the efficient and comprehensive resolution of incidents and requests
Report and escalate issues to 3rd party vendors if necessary
Perform the necessary handover procedures in cases where shift work is required
Produce breach and other reports to identify failures and shortcomings.
**REQUIREMENTS**:
**Training**:
Degree in Computer Science or equivalent
**EXPERIENCE**:
A CCNA-Level skilled professional who can manage the daily activities of local and wide area network systems, perform diagnostics, and schedule preventative maintenance.
**Languages**:
- English: Fluent
French: Optional
**SKILLS**:
**Technical**:
We are looking for a CCNA-Level skilled professional who can manage the daily activities of local and wide area network systems, perform diagnostics, and schedule preventative maintenance.
**Trasversal & Behavioral**:
Proactivity
Communication skills
Creativity & Innovation/Problem solving
**BENEFITS**:
Hybrid telecommuting model
One vacation day per month worked (according to the duration of the agreement with the University
Meal allowance
Diversity and Inclusion commitment
