Partner Support Representative

hace 2 semanas

Barcelona, España David Kennedy Recuitment A tiempo completo

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a French speaking Partner Support Representative for their Barcelona office.

Position: Partner Support Representative

Location: Barcelona, Spain

Employment type: Full-time

Remuneration: Base salary + bonuses.

**DUTIES AND RESPONSIBILITIES**:

- Responsible for ensuring the company's product in their assigned market is competitive, attractive and relevant
- Establish and maintain phone-based relationships with partners
- Leverage tool kit to increase customers
- Support new partners to ramp up and sustain revenue and market share on the platform
- Communicate special offers from loyal customer base and promotional deals that allow them to benefit from merchandising and marketing efforts
- Educate partners on the features available.

**REQUIREMENTS**:

- Native/fluent in French, both oral and written. Fluent in English (at least B2 level)
- 1-3 years of experience in relevant field is essential
- Bachelor's Degree or equivalent is seen as an advantage
- Excellent communication skills, with ability to emphasize and persuade
- Comfortable communicating using various channels (primarily telephone)
- Computer literate with sound knowledge of Microsoft Office package
- Energetic and motivated self-starter, capable of achieving the targets, goals and strategic objectives set
- Resourceful and stress resilient personality that can adapt and remain calm in all situations
- Organization and time management skills, rigor, attention to details
- Ability to meet tight deadlines with minimum supervision and in timely manner
- Ability to work independently, while being a team player at the same time
- Strong sales & customer-oriented mindset.

**BENEFITS**:

- Excellent remuneration package based on experience, skills and performance
- Be part of a dynamic and creative team with positive and friendly atmosphere
- Referral bonus
- Employee discounts
- Guidance and tools to reach your full potential.

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