Sr Learning Programme Manager

hace 5 días

Barcelona, España Amazon Road Transport Spain, S A tiempo completo

Proven experience in project or program management specifically with people development initiatives and/or learning solutions - Completed Bachelor’s degree from an accredited University - Demonstrated excellence in written and verbal communication, organisational skills and program and project management. - Experience developing and implementing goals and strategies based on broader organisation goals. - Experience building, interpreting, and communicating performance metrics to multiple organisational levels. - Experience working with cross-functional teams in global environment. - Experience and proficiency with MS Office

Come and be a part of a dynamic team of learning professionals who are elevating the performance of Amazon leaders at AMXL. AMXL is a single-threaded organization that owns the end to end customer experience for heavy and bulky products. AMXL consolidates supply chain, tech, FC operations, transportation, delivery stations, and last mile delivery. We also provide special handling services such as Room of Choice delivery, Haul-Away and Installation/Assembly for select items. AMXL currently has operations in NA & EU.

To support our organizational mission, we must have exceptionally talented, bright, empathic, and driven leaders in our organization. We believe everyone is a leader and it is our job to grow and develop people at every level in ways that have long-lasting impact.

As a Programme Manager, Delivery & Experience on the AMXL L&D team, you will play a vital role in creating a pipeline of third party drivers who are ready to lead and deliver gold standard delivery and service installations.

Key job responsibilities
- Lead a team of two Programme Managers and a team of Driver Trainers
- Develop Train the Trainer (TTT) materials to stand up a standardised training program across the EU
- Design new learning contents including in-app job aids for both upskilling and refresher training needs
- Conduct in-station and offsite activities such as presentations, training sessions, and role-playing exercises
- Drive adherence to standard learning solutions as well as getting feedback from the operational teams on areas of opportunity for improvement.
- Contribute to reporting on training activities and analyse data to drive results and learning effectiveness
- Evaluate training program efficacy as the program expands and continuously refine on an ongoing basis
- Work strategically with country and regional leaders to identify flexible learning solutions to operational challenges and work toward reducing / eliminating the need for training.
- Identify emerging technology solutions to enhance the learning experience and reduce the resources/cost/lead time required to develop and execute training.
- Able to travel nationally and internationally as required

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