Customer Rep

Description
If you love helping people and enjoy making them feel special, this might be just what you are looking for. This role would be suitable for those interested in going the extra mile for the customer.
The brand you will work for is a well-known hot beverage company with products on a global level. You have probably enjoyed at least one of them.
Your role:
You may handle short translations, review the webpage to find any errors and improve templates to answer clients.
You will help customers with their online orders and ensure they have an excellent customer service experience.

Hours and Benefits:

- Full-time position
- Monday-Thursday 09h-18h Rotative Fridays 09-18.
- Permanent contract
- Ongoing training
- Free fruit and coffee/tea
- Annual summer and Christmas events
- A large variety of company discounts with our partners
- Free activities
- Friends referral bonuses starting at 300 euros
- Possibility to grow within the company

**Requirements**:

- Native/High level speaker of French and Dutch/Flemish
- Fluent in English
- You enjoy working both on an individual level and in teams
- You love helping people and enjoy making them feel special
- You are a great problem solver
- You can handle stressful situations
- You are a fast learner
- You have basic technical skills and knowledge
- You have excellent communication skills and are people oriented
- If you enjoy hot drinks, it is a plus