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Customer Service Consumer Electronics Products
hace 2 semanas
Do you have experience working service business of consumer electronics products? Do you want to work with an international team?
At Inneria we are looking for a Customer Service consumer electronics products Assitant, to work in a multinational Telecommunications company.
If you are passionate about Customer Services don't hesitate to contact us, this can be your next career move.
Offline Service Specialist
**Responsibilities**:
1. Responsible for offline service consumer satisfactory, including all offline service channels.
2. Offline service network planning and building, not only to assure best service coverage but also to achieve brand consistency at the consumer level.
3. Offline service strategy and process planning, implementation and optimization, both internally and externally.
4. Service partner management, business data analysis and rapidly improving overall offline service capability.
5. Co-operate with online (call center, internet) and spare part team to enhance service capability.
Qualifications:
Basic Qualification Requirement:
1. Bachelor's degree or above
2. Strong pressure resistance capability
3. Stay customer-centric, Inspire dedication, strong responsibility
4. High request about English communication, mastering both Spanish and Portuguese will be a plus
Professional Skill Requirements:
1. Project management and operation ability, fully control, push and track business progress, in order to achieve target.
2. Strong communication capability and proactively attitude.
3. Good reporting ability, and be able to clearly summarize and report the operation status of a project.
Work Experience:
1. Rich knowledge of local service business of consumer electronics products.
2. More than 3 years of customer service experience
Tipo de puesto: Jornada completa, Contrato indefinido
Salario: 23.000,00€-25.000,00€ al mes
Beneficios:
- Teléfono de empresa
- Ticket restaurante
Horario:
- De lunes a viernes
Experiência:
- Customer Service: 3 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Ubicación del trabajo: Una ubicación
