Helpdesk Support Technician

hace 5 días

Madrid, España AKKA TECHNOLOGIES A tiempo completo

From AKKODIS, a leading global technology services multinational, we are looking for you

If you are interested in a STABLE project in an INTERNATIONAL environment, this is YOUR OPPORTUNITY

We are selecting profiles Helpdesk Support Technician level 1, to provide telephone and ticket support in FRENCH AND / OR ENGLISH who can speak Spanish to work in Madrid, for the banking sector.

**REQUIREMENTS**:

- At least 1 year of experience as IT Help Desk.
- Essential to have a high level of ENGLISH AND/OR FRENCH and a good command of Spanish.
- We value the experience you can bring in:

- Windows
- Active Directory
- Telephone and ticket support (serviceNow)
- MS Office (including Access)
- Ws Networks (LAN, WAN)
- VoIP telephony
- Remote control

**WHAT DO WE OFFER?**
- Office hours from Monday to Friday. Two timetables:

- Monday to Friday from 08:00 to 17:00
- Monday to Friday from 9:00 to 18:00
- ** 80% REMOTE (1 office day)**:

- Highly qualified human team that gives you support and constant monitoring in your day to day.
- Technologically attractive projects.
- Flexible remuneration system: medical insurance, restaurant vouchers.
- Training: language training, specific training.

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