Direct Response Representative

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

About Genesys

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
- Evergreen requisition: Direct Response Representative_

Evergreens are job roles that we continuously recruit for in view of future new vacancies/openings. This means this role is not open now, but we may have it available in the upcoming times.
- Note: By submitting your resume _you will be considered for similar upcoming opportunities in Genesys_. When a job opens that fits your background, we will reach out and provide you with further details._

Are you a recent graduate with a passion for sales and customer engagement? Our company is looking for a motivated individual to join our team as a Direct Response Representative (DRR). In this role, you will help identify and qualify new sales opportunities focusing on inbound prospecting efforts and collaborating with our Sales team to build a consistent pipeline that drives revenue growth.

Key Responsibilities
- Handle Inbound Leads: Manage and respond to inbound leads within required timeframes, ensuring a prompt and effective follow-up to qualify and move them through the sales funnel.
- Nurture Relationships: Serve as a trusted advisor to prospects, helping them understand the value of our solutions through ongoing communication and high-level product demonstrations.
- Achieve Targets: Meet quarterly goals by transforming leads into opportunities, tracking key performance indicators, and maintaining strong follow-up practices.

Qualifications
- Educational Background: A Bachelor’s degree in Business, Marketing, Communications, or a related field, or equivalent experience
- Communication Skills: Strong written and verbal communication skills.
- Tech Savvy: Comfortable using digital tools and platforms, with a willingness to learn new technologies.
- Organizational Skills: Ability to manage time effectively, prioritize tasks, and meet deadlines.
- Team Player: Eager to collaborate with cross-functional teams, especially within sales and marketing.
- Growth Mindset: A desire to continuously learn and improve, both personally and professionally.
- Innate Curiosity: A natural drive to ask questions, explore new ideas, seek out innovative solutions, and continuously learn.
- Fluent in English and another language: German, French, Spanish or Dutch

What We’re Looking For
- Entrepreneurial Spirit: You’re driven, self-motivated, and excited about helping customers succeed.
- Tech Enthusiast: You have a natural curiosity about technology and how it can solve business challenges.
- Strategic Thinker: You can think critically and develop strategies that drive results.
- Goal-Oriented: You set goals and work diligently to achieve them.
- Career Growth Focused: You see this role as a steppingstone towards a future in sales and are eager to develop the skills necessary to advance within the company.
- Sales Aspirations: You are excited about the opportunity to eventually transition into a direct sales role and are committed to growing your career in this direction.

This is a great opportunity for someone looking to start their career in sales, with a focus on handling inbound leads and making an impact in a dynamic, growth-oriented company.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic part