Senior Manager, DevOps

**The Opportunity**:
**Responsibilities**:
**Team Leadership and Management**:

- Led and mentored a team of DevOps engineers, providing guidance, coaching, and performance feedback.
- Foster a collaborative and innovative team culture that encourages continuous learning and improvement.
- Manage team assignments, task prioritization, and workload distribution to ensure successful project execution.

**DevOps Strategy and Planning**:

- Develop and implement a comprehensive DevOps strategy aligned with the organization's goals and objectives.
- Collaborate with cross-functional teams (Development, QA, Operations) to define and refine DevOps processes and workflows.
- Identify key performance indicators (KPIs) to measure the success of DevOps initiatives and track progress.

**Infrastructure and Deployment Management**:

- Oversee cloud infrastructure design, provisioning, configuration, and management (Azure, GCP, AWS).
- Ensure production systems' high availability, security, and scalability by implementing best practices and industry standards.

**Automation and Tooling**:

- Drive the implementation of infrastructure as code (IaC) using Azure Resource Manager templates (ARM) to automate provisioning and configuration.
- Evaluate, select, and integrate new tools and technologies that improve the efficiency of the DevOps processes.
- Promote continuous integration and continuous deployment (CI/CD) practices to streamline software delivery.

**Monitoring and Performance Optimization**:

- Establish monitoring and alerting systems to proactively identify and address performance bottlenecks, security vulnerabilities, and operational issues.
- Conduct regular system performance evaluations and make recommendations for infrastructure upgrades or optimizations.

**Security and Compliance**:

- Collaborate with security teams to implement robust security measures, including identity and access management, data protection, and compliance with relevant regulations (e.g., GDPR, HIPAA).
- Implement and carry out security best practices throughout the DevOps lifecycle.

**Requirements**:

- Strong experience (10+ years) in a DevOps role, with a strong software development and system administration background.
- Experience managing and leading technical teams.
- Proficiency in cloud platforms (Azure, GCP, AWS) and containerization technologies (Docker, Kubernetes).
- Expertise in infrastructure as code (IaC) tools such as ARM, Terraform, Ansible, or similar.
- Familiarity with CI/CD tools and practices, version control systems, and build automation.
- Strong understanding of networking, security best practices, and compliance requirements.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues
- Effective communication and collaboration skills across technical and non-technical stakeholders.
- Relevant certifications (Azure Certified DevOps Engineer, Certified Kubernetes Administrator) are a plus.

**About ESW**:
Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

**Why join us?**:

- **Competitive salary and benefits**: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
- **Professional and personal development**: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
- **Hybrid Working**: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
- **Diversity, Belonging & Inclusion**: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

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