Salesforce Administrator

**The Role**

As a**Salesforce Administrator**, your primary responsibilities include the administration, configuration, and maintenance of the company's Salesforce platform. You will also be tasked with creating and developing new objects, flows, and functionalities to support business needs and ensure optimal platform performance.

**Who We Are Looking For**:
**Required Experience and Skills**:

- Minimum of **2 years of experience** as a Salesforce Administrator, including:

- Creation and maintenance of **objects, products, business rules, flows, and automations** in Salesforce.
- Administration and configuration of Salesforce products, including roles, profiles, permissions, user management, data structures, and Lightning components.
- Analysis and evaluation of improvement requests for the Salesforce environment.
- Providing user training and preparing training materials.
- Creating and maintaining Salesforce objects, products, and data structures.

**T**echnical Knowledge**:

- Expertise in **APEX**, **Tableau**, and **Marketing Cloud**.
- Programming experience using **VSCode** and **GIT (**Desirable)**

**Desirable Experience**:

- Previous experience with **ERP systems**, preferably **SAGE**.
- Experience in the **Tourism, Hospitality, Events, or Entertainment sectors**.
- Experience working in **multinational companies** operating in various markets with differing labor and financial regulations.

**Education and Certifications**:

- University degree or higher education in **Informatics** or related fields.
- Certifications**:Salesforce Administrator** and **Platform App Builder**.
- Advanced Salesforce Administrator (Desirable)

**Key Responsibilities**:
**Platform Administration**:

- Manage the administrative aspects of the company's Salesforce products.
- Configure and maintain roles, profiles, workflows, rules, and users for Salesforce.
- Perform data maintenance, including data loading and extraction.
- Create and maintain dashboards, reports, new objects, products, and business rules based on departmental requests.

**User Services**:

- Provide direct support to users across various markets.
- Manage Salesforce licenses and escalate issues when necessary.
- Prepare and deliver training materials, conducting user training sessions to ensure smooth platform usage.

**Innovation**:

- Improve the usability of user interfaces.
- Propose enhancements to the tools' implementation and usage.

**Key Responsibilities**

**_ Platform Administration_**
- Manage the technical and administrative aspects of the company's Salesforce products
- Handle roles, profiles, rules, workflows, and user management for Salesforce products
- Perform data maintenance, loading, and extraction, as well as create dashboards and reports on request
- Create and maintain new products, objects, and rules as requested by other areas of the company

**_ User Services_**
- Provide direct support to users in various markets
- Manage Salesforce licenses and escalate issues as needed
- Prepare training materials and provide training to platform users
- User training

**_ Innovation_**
- Enhancements for user interface usability
- Propose improvements in the use and implementation of tools

**Why should you join us?**
- Permanent contract: Stability and long-term growth opportunities
- Flexible schedule and hybrid work (3 days at the office)
- Stunning and recently established offices located in the heart of Barcelona Access to coffee and fresh fruit.
- Birthday Gift: Enjoy an AIRE experience on your birthday
- Discounts: Benefit from 30% off on all our AIRE experiences
- Inclusive Work Environment: At AIRE, team spirit is our greatest asset We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.

**About Us**:
AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 8 established sites: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almería, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Upper East Side and Toronto-2025- facilities.