Technical Support Intern

hace 7 días

Madrid, España Info Technology Supply Ltd A tiempo completo

**Location**: Office based in Madrid, Spain.
**Contract**: Temporary Contract (6 months)
**Reports to**: Technical Support Team Lead
The Job Role
We are looking for a motivated intern to join our international technical team. This is an exciting opportunity to gain hands-on experience in a software company with a global presence. You will support basic IT and technical tasks while learning from experienced professionals.
Job Responsibilities
1. Assist the technical support team in managing incoming support tickets.
2. Perform basic troubleshooting tasks under supervision.
3. Assist with documenting procedures and user guides.
4. Support the setup and maintenance of equipment and software.
5. Learn to use remote support tools and internal systems.
Required Skills and Experience
1. Currently enrolled in formal education in IT, Computer Science or a related field.
2. Ability to sign an internship agreement between the company and your university or educational institution.
3. Interest in technology and willingness to learn.
4. Good communication skills in Spanish.
5. Advance written and spoken English level (B1+) - enough to read documentation and interact occasionally with internal team members.
6. Proactive, organized, and eager to develop professionally.
**Nice to Have**:

- Exposure to SQL Server, IIS, or virtualization (academic or project-based).
- Experience with support ticketing systems or remote tools.

**In return we offer**:

- A remunerated internship offering real-world IT exposure within a global company.
- Practical training and mentoring from IT experts.
- Introduction to international work environments and tech tools.
- Possibility to grow into a Junior Support role.
- Flexible working hours compatible with study commitments.

Company Description
iTS is an independently run company established in 1988 with its headquarters in Harrow, London in the United Kingdom. We have operations throughout Europe and North America with customers across five continents.
iTS offers PaperCut, Printcity, DocSlide and Umango with a comprehensive range of add-on software and hardware modules, many developed in-house, to meet virtually any requirement for print, copy and scan control. ITS’ extensive knowledge allows us to tailor a system that fits our resellers’ customers’ exact requirements.
Company Values
- Customer Focused: We strive to ensure that our customers' needs are met and exceed their expectations, building strong, long-term relationships.
- Flexible & Loyal: We invest time, energy, and resources in nurturing our relationships, aiming for long-term success.
- International Team with a Family Spirit: Our company culture values collaboration, appreciation, and personal development, providing a rewarding environment where everyone can thrive.

**iTS is not**:

- Arrogant: Arrogance makes people believe they always know best. It stops the constant learning that success requires. We see arrogance as the beginning of the end of any organisation.

Why Join Us?
Join us and become part of a supportive team that values initiative, collaboration, and continuous improvement. If you are passionate about customer service, enjoy working in a dynamic environment, and are looking for a fulfilling role where you can grow and develop, we'd love to hear from you.

  • Technical Support Intern

    hace 7 días

    Madrid, España Info Technology Supply Ltd. A tiempo completo

    Location: Office based in Madrid, Spain. Contract: Temporary Contract (6 months) Reports to: Technical Support Team Lead **The Job Role** We are looking for a motivated intern to join our international technical team. This is an exciting opportunity to gain hands-on experience in a software company with a global presence. You will support basic IT and...

  • Technical Support

    hace 1 semana

    Madrid, España SII Group Spain A tiempo completo

    ¡Únete al equipo de SII Group Spain y ayúdanos a impulsar la transformación digital e innovación! Queremos incorporar a nuestro equipo un/a Technical Support para uno de nuestros proyectos de referencia dentro del sector seguridad digital. Si estás buscando nuevas oportunidades donde crecer profesionalmente, no dudes en aplicar a a esta oferta

  • Technical Support Advisor

    hace 1 semana

    Madrid, España SANY Renewable Energy A tiempo completo

    Key Responsibilities : Provide technical support during the pre-sales and bidding phases of wind power projects. Work closely with the sales team to develop technical proposals, solutions, and presentations for wind turbine projects. Conduct site analysis, turbine selection, layout optimization, and energy yield assessment. Prepare and review technical...

  • Technical Support Engineer

    hace 6 días

    Madrid, España Comba Telecom A tiempo completo

    As a Technical Support Engineer at Comba Telecom, you will be responsible for delivering expert-level post-sales technical support on hardware and software across our portfolio of wireless communication solutions, including repeaters, DAS, Open RAN, and small cell systems. You will play a key role in ensuring customer satisfaction by providing hands-on...

  • Technical Support Specialist

    hace 3 días

    Madrid, España Wanhua Chemical Group A tiempo completo

    Job Title: Technical Service Specialist - EuropeLocation: Europe (with extensive travel across European region, approx. 50%)The Opportunity:We are seeking a motivated Technical Service Specialist to support customers across Europe with hands-on technical expertise in polymer materials. This role bridges our material solutions with customer applications,...

  • Technical Support Advisor

    hace 2 semanas

    Madrid, España SANY Renewable Energy A tiempo completo

    A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. ¡Provide technical support during the pre-sales and bidding phases of wind power projects. Work closely with the sales team to develop technical proposals, solutions, and presentations for wind turbine...

  • Technical Support Engineer

    hace 1 semana

    Madrid, España Thomson Reuters A tiempo completo

    Reuters is looking for **Technical Support Engineer** to be based in our office in **Gdansk, Poland or Madrid, Spain**. In this role, you will serve as a trusted advisor to customers, guiding them through pre-sales technical consultations to implementation while offering expert support for complex technical issues. The position enables seamless onboarding,...

  • Technical support Analyst

    hace 1 semana

    madrid, España Virtusa A tiempo completo

    As a Technical Support Analyst your tasks and goals will include technical Level 0 and 1 support of the global SCIB platform both onsite and prioritization investigation escalation and resolution of Alerts and follow up of continuous improvement plans for batch and collaboration with second-level teams and of metrics in order to improve and detect and users...

  • Technical Office Intern

    hace 3 semanas

    Madrid, España Verdalia Bioenergy A tiempo completo

    JOIN VERDALIA BIOENERGY: Pioneers in Europe’s Energy TransitionAt Verdalia, backed by Goldman Sachs, we are leading the transformation toward a circular economy in Europe by converting organic waste into biomethane, biofertilizers, and bio CO₂. With over €1 billion invested and operations in Spain, Italy, and soon other European countries, we seek...

  • Technical Support Specialist

    hace 3 días

    madrid, España Plexus Tech A tiempo completo

    Join to apply for the Technical Support Specialist role at Plexus Tech . Overview Join Plexus Tech. We are looking for a Support Technician to provide services at various facilities. Responsibilities Provide technical support and services at multiple facilities as needed. Requirements Driver's license. Ability to commute between locations (with company...