Spanish Speaking

**Location**
- Málaga, Spain**Language**
- Spanish***

**Description**:
**Why join us?**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for a **Spanish** **speaking - Account Manager** to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract: 39 hours/week.
- Monday - Friday from 09:00 to 18:00.
- Competitive salary and performance bonus
- Great office location in Malaga.
- Friends hunting (referral) bonus.
- Full paid training about the company and the project you will be working on.
- Career development program and specialized courses.
- Opportunities for a career abroad through the Webhelp International Mobility Program.

**What you’ll experience at Webhelp**

As an** Account Manager** in our team, you will:

- Perform against a Revenue target every quarter from your assigned region and Channel reseller named accounts, by positioning the Client’s entire Product Portfolio and Services
- Identify, qualify and close opportunities for assigned Channel accounts via pro-active sales activities and via inbound marketing lead generation within a defined SLA expectation.
- Create, update and execute on Account Plans for each named Channel Partner Accounts, ensuring a clear business plan for winning new business each quarter.
- Achieve quarterly KPI’s monitored by management with a focus on executing on pipeline, driving new business pipeline and supporting partners converting opportunities to won deals, driving qualified leads to opportunity.
- Align with the Regional Sales Lead’s strategy; ensuring partner account plans and engagement activities are aligned with product, services and marketing offers.
- Liaise with Sales Engineering and Client’s broader services organization to ensure product and/or service recommendations and quotations are accurate and meet the customer’s requirements.
- Ensure sales quotes are managed within SLA from quote creation to PO and order booked.
- Maintain Product Knowledge by utilizing appropriate training resources to ensure best possible solutions are positioned to customers.
- Engage with and collaborate with wider sales organization to share knowledge; support cross selling activities.
- Take a leading role in the on boarding of new hires.
- Focus on continuous improvement making and implementing recommendations.
- Ensure a five-year career development plan is in place, focusing on professional development and the key milestones required to achieve such plans.

**We’ll be a great match if you**:

- Have a native level of Spanish with advanced English.
- Come with 3 years+ of related experience (e.g. business development, channel account management, inside sales account management, technology sales, player/coach experience).
- Have demonstrable track record of sales success consistently hitting or exceeding selling goals with strong selling capabilities and an ability to process and retain large amounts of information.
- Have strong problem-solving and troubleshooting skills with ability to influence at all levels within an account.
- Share our values of commitment, unity, integrity, recognition, and WOW.

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

RRQ23-004519-5-SPAIN