German-speaking Customer Support Agent for Igaming Company in Malta

hace 5 días

Málaga, España Next Job Abroad A tiempo completo

**Work in iGaming. Live internationally. Build a real career.**:
This is not just another customer support job.
This is an entry point into one of Europe’s fastest-growing digital industries.
We’re looking for a German-speaking Customer Support Agent to join an international iGaming company where customer experience, tech, and online entertainment meet.
If you want a job where you learn fast, grow fast, and work in a truly international environment — keep reading.
**Why this role is more than “support”**:
Customer Support in iGaming is where you learn how the whole business works.
**You’ll gain experience in**:
✔ Digital platforms & online services
✔ Payments, accounts & security
✔ Player behaviour and customer psychology
✔ Handling sensitive and complex cases
✔ Working with multiple internal departments
Many careers in Fraud, Compliance, Payments, VIP, CRM or Team Leadership start right here.
**What your days will look like**:
**You’ll help customers via**:

- Chat
- Phone

**You’ll support them with**:

- Account questions
- Product and service issues
- Technical situations
- General inquiries

**You’ll also**:

- Document customer cases carefully
- Identify patterns and recurring issues
- Share market feedback and customer insights
- Help improve internal systems and processes
- Work closely with management and other departments

This is a fast-moving environment where problem-solving and communication matter every day.

**Requirements**:

- Fluent German (spoken & written)
- Good English
- At least 1 year of customer support experience
- Interest or understanding of the gaming / digital entertainment industry
- Comfortable working shifts (weekdays & weekends)
- You stay calm under pressure
- You like teamwork in international environments

Mindset, communication skills, and responsibility are key.

**Benefits**:
**Career growth you can actually use**:
You’re not stuck in one lane here.
**You’ll be in an environment where you can grow into**:

- Specialist roles
- Senior support
- Operations
- Compliance & risk
- Commercial or product-related roles

This industry values internal mobility and hands-on learning.
**The international experience**:
**Working in iGaming means**:

- Multicultural colleagues
- English-speaking work environment
- Modern digital industry
- Fast career learning curve
- A social, team-driven workplace

It’s a stepping stone many people use to build an international career.
**What you get**:

- Competitive salary
- Benefits package
- International company environment
- Supportive, team-oriented culture
- Real responsibility from day one
- Multiple career paths inside the company

**This role is perfect if you want**:
A fresh professional chapter
International work experience
A fast-paced environment
A career path, not just a job

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