Design Lead

Whisbi’s Live Engagement Platform helps brands maximize website value and convert more web visitors into customers by engaging & guiding them at every step of the customer journey. Our platform combines, live video, chat, voice, web/content sharing, and chatbot. We are transforming Digital Sales & Marketing through differentiating online customer experiences that improve Live Engagement and increase sales conversion. Whisbi has been shortening sales cycles for large enterprises for over ten years, by delivering Live Engagement solutions that engage customers in the exact moment a sales decision occurs.

Our customers are global companies in Telco, Auto, Insurance, and Retail, who want to create winning omnichannel customer experiences online. Whisbi’s all-in-one, software-as-a-service allows Marketers to add a layer of interactivity and personalization to their websites and online marketing campaigns while enabling Sales and E-Commerce executives to increase their conversion rate quicker and more efficiently than ever before.

To cut to the chase, this is what we do:
**About the role**

We’re looking for an empathetic Design Lead to help us build and grow our product.
**About the team**

The Whisbi Sales & Marketing team is made of talented and diverse people coming from different countries around the world, each presenting different skill sets.

The Marketing team's main mission is to empower users and companies in the smartest and the best digital interactions. We are sincere, inclusive, and open.

With an Account-Based Marketing approach, the team aims to generate demand and also plays a key role in nurturing and shortening the sales cycle through engaging content.
**What you'll be doing on the team**
- Maintain the quality and the creativity of design projects for web, product, and advertising.
- Lead the creative side of brand projects and support the marketing, product, and sales teams with creative input, presentations, and proposals.
- Partner with Product Managers, Sales, and Content Strategists to oversee the user experience of our services from conception until launch.
- Creating design briefs based on project proposals and managers' feedback.
- Communicating with multiple stakeholders.

**About you**
- You studied a Bachelor’s degree in fine art, graphic design, or similar discipline.
- You have extensive years as a professional graphic designer with 4+ years of experience in a management role.
- You are proficient with design software, such as Adobe Creative Suite, with a keen eye for motion and audiovisual.
- You have the exceptional capability with branding and web design.
- You are highly skilled at leading a team of creative talent.
- You have a strong creative vision with an understanding of business objectives.
- You have a proven track record of designing successful products that users love. You have a background as a visual designer and UX designer.
- You have hands-on experience with exploratory and evaluative qualitative research methods; you’ll have previous experience in running research projects and user testings, from planning to running the sessions to analyzing and creating deliverables.
- You appreciate the value in research, but can also consider practical constraints - you understand what ‘just enough research’ means.
- You have empathy for customer needs but can also consider technical constraints and business goals. You’re passionate about inclusive design and accessibility, and you’ll design with all our users in mind (not just the ones that look like our team).

**About us**

We can offer you a great culture and the following perks:

- Competitive salary
- Flexible compensation plan with tax-free benefits
- Career progression opportunities
- Flexible schedule
- Fully remote work options - but we also have an amazing co-working space in the city center of Barcelona
- Free coffee & beer ️
- Healthy life with Andjoy
- 23 days holiday + 3 Whisbi Well-Being days
- Pet Friendly
- Yoga classes
- Online language classes ‍
- International & multicultural environment
- Fun environment & team: company events, celebrations, etc.
- Follow us on _Instagram_ and see what we are up to or have a look at _Glassdoor_ to see what it's like to work at Whisbi_
- We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._