Associate Director Business Partner Customer to Invoice

hace 2 días

Barcelona, España Novartis A tiempo completo

**Summary**:
LI-Hybrid

Primary Location: Barcelona, Spain
Other Locations: Prague, Czech Republic

Step into a strategic leadership role where your expertise will shape the future of finance and customer-to-invoice processes at Novartis. As Associate Director Business Partner Customer to Invoice, you’ll be the driving force behind global technology roadmaps, process innovation, and transformation programs that directly impact business continuity and operational excellence. Collaborating with senior stakeholders and cross-functional teams, you’ll champion automation, standardization, and governance while ensuring seamless delivery of high-impact solutions. This is your opportunity to influence global strategy, lead change, and make a meaningful difference in a dynamic, purpose-driven organization.

**About the Role**:
**What you’ll bring to the role**:

- Lead Change Advisory Boards for Customer-to-Invoice (C2I) processes to drive transformation and governance.
- Support global product owners in establishing governance and streamlining end-to-end C2I processes.
- Conduct regional risk assessments and ensure visibility of IT initiatives across all regions.
- Co-own delivery of transformation programs enabled by technology, ensuring measurable business outcomes.
- Manage stakeholder relationships and align activities across functions and regions.
- Ensure operational stability while driving continuous improvement through automation and simplification.
- Oversee demand management, service reviews, escalations, and timely delivery of enhancements.
- Collaborate across IT and business teams to control dependencies and support CORE design processes.
- Act as escalation point, promoting alignment and resolution of issues and risks across stakeholders.

** Essential Requirements**
- Degree in Business Administration, Computer Science, or a related field
- Proven experience in Customer-to-Invoice processes including billing, pricing, and contract management.
- Minimum 5 years’ experience with end-to-end S/4HANA implementation in a global organization.
- Strong stakeholder management skills with ability to build trusted partnerships across all levels.
- Demonstrated success delivering large-scale global solutions in complex, matrixed environments.
- Ability to translate complex technical solutions into clear business language.
- Strong verbal and written communication skills in English.
- High level of proactivity and ability to work independently.
- Leadership and people management skills

** Desirable Requirements**
- Experience within the pharmaceutical industry.

Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Division

Operations

Business Unit

Universal Hierarchy Node

Location

Spain

Site

Barcelona Gran Vía

Company / Legal Entity

ES06 (FCRS = ES006) Novartis Farmacéutica, S.A.

Alternative Location 1

Prague, Czech Republic

Functional Area

Technology Transformation

Job Type

Full time

Employment Type

Regular

Shift Work

No

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